Data Analyst - Journey Optimisations (up to £50,000)
At Immediate, we're home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and Gardeners World. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events.
We're the destination for people looking to get more from the things they love. We help inspire them; deepening their knowledge, skills and fuelling their passions, to enjoy more of what life has to offer.
Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor, or indoor, spaces, or enjoying the latest TV sensation with loved ones - we help bring our audiences joy!
About the role
This is a new role and is part of our core Data & Analytics team, nested within the larger Product & Technology department. You will work closely with Data Engineers, Analytics Engineers, and Data Analysts who provide comprehensive support across the company—from managing our data infrastructure to delivering actionable insights to key stakeholders.
As a Data Analyst, your focus will be to optimise crucial customer journeys across our web and app platforms. This involves in-depth analysis, gaining insights, and understanding user behaviour across acquisition, commerce, registration, and subscription pathways. Additionally, you will take ownership of identifying what drives engagement with our major product features, determine which journeys yield the most value, and decide on the necessary actions to improve user experiences and boost performance metrics. Your primary stakeholders will include Director-level leaders across SEO, Commerce, and Product & UX departments. This is a great opportunity to make an immediate contribution in a newly created area of responsibility.
You'll love this role if;
You have previous experience in analysing and optimizing web and app user journeys. You are skilled in managing large datasets using SQL and Tableau, and you're knowledgeable about digital analytics tools like GA4 and Optimizely.
You possess a strong desire for knowledge and continuous personal development, aiming to influence strategic decisions directly through data insights.
As a Data Analyst you will;
We pride ourselves on our open, collaborative, and dynamic culture. This encourages our people to thrive, and give their best whilst being supported, developed, and nurtured. As we care about our people, our environment, and the impact we make, we have an active Diversity and inclusion network, comprehensive well-being programmes, and clear sustainability strategies.
Diversity, equity and inclusion are at the heart of all our values and leadership behaviours to ensure Immediate remains a place where everyone feels included and empowered;
We care
We succeed together
We enjoy the ride
We are bold
We never settle
We get on with it
People are at the heart of our business and creating a diverse and inclusive working environment is extremely important to us. Immediate is an equal opportunities employer. We'll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We're also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities.