July 8, 2024
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Singapore, Singapore, Singapore
July 8, 2024
Apply NowJob description
Key Qualifications:
- Experience diagnosing technical issues and data anomalies
- Experience with SQL and CLI. Familiarity with monitoring and observability tools such as Grafana and Splunk
- Knowledge of process management, metrics and KPIs
- Excellent interpersonal skills, ability to understand technical concepts and communicate with non-technical customers
- Self-motivated, constantly looking for areas of improvement
- Customer focus is a mix of Data Analyst + EPM role.
- You'll work cross-functionally to resolve data engineering incidents. Utilizing both technical and interpersonal skills will be essential to success in this role.
- Triaging, reporting, monitoring and troubleshooting the engineering incidents
- Monitor data quality and collaborate closely to work towards improving data quality
- Conducting technical analysis of incidents, performing root cause investigation and review with technical teams
- Working with engineering teams to develop, implement and improve incident management
- Serving as the primary point of contact for all technical groups and customers to address incidents and requests
- Communicating with stakeholders in planning for systems resources and tracking time-sensitive incidents
- Analyzing workflows, filing detailed bug reports and providing QA test plans
