Policy Expert

Counter Fraud Data Analyst

Job description

Job Title Counter Fraud Analyst

Department Counter Fraud

Reports to Head of Counter Fraud

Location London

Who we are

We're Policy Expert, a home and motor insurance provider and we're on a mission to shake up the personal insurance industry. We feel that insurers have under-served customers for too long with confusing policies, expensive renewals, and frustrating claims processes. It is time to put customers first!

Since we formed in 2011, we've been using breakthrough thinking and proprietary tech to provide insurance that's clear, fair, and great value. And people like what we do. So much so that we now have well over one million customers, driven by our double-digit growth. We also take great pride in having been the UK's No.1-rated home insurance provider for 9 years.

We have big aspirations. Our 'North Star' is 'To be the most successful insurance disruptor people want to stay with for life'. As we grow, we plan on continuing to challenge the norms of an insurance industry whose reputation for customer trust is low, where switching between providers is high and insurance cover is often seen as a costly 'grudge purchase'.

We aim to build longer and deeper relationships with our customers and to help them see insurance as being a help, not a hindrance.

Recently, we have been awarded an Outstanding 2 star accreditation and now rank within the Top 100 Best Large Companies 2023 to work for - https://www.b.co.uk/accreditation/2-star

The role and what you'll be doing:

  • Support the Senior Counter-Fraud Analyst and the Head of Counter-Fraud with the delivery of the Counter-Fraud strategy.
  • Assist in the production and maintenance of a suite of Counter-Fraud MI reports.
  • Review and analyse our Point-of-Quote enrichment to maximise the benefits of our enrichment services.
  • Utilise a variety of modelling techniques to provide analysis on the Counter-Fraud and Data Enrichment performance.
  • Ad-hoc production of MI to identify changing trends and behaviours in the market.
  • Provide suggestions, recommendations, and feedback based on the analytical work conducted.

So then… who are you?

  • A good understanding of SQL.
  • Experience in working with large data sets.
  • The ability to understand and feedback on analytical data to a variety of stakeholders.
  • Experience in producing complex MI and providing recommendations on the results.
  • Good knowledge of Microsoft Office tools but especially proficient in Excel.
  • Analytical and logical mindset to solve problems calmly and rationally.
  • Proactive approach to work and a strong work ethic.
  • Flexible and adaptable to change.
  • Clear and effective communicator and influencer.
  • A team player who can successfully work within teams and use their initiative.

Bonus Skills

  • Understanding of personal lines markets, risk trends, and products.
  • Experience working in a Counter Fraud or Intelligence-specific role.
  • Experience in R (programming language).

What we stand for and what we provide

We want everyone to feel valued and rewarded in their work. We therefore offer all employees:

  • Private medical cover with Vitality
  • Dental Insurance
  • Hybrid working
  • Training and education through LinkedIn learning and Plurasight
  • Travel season ticket loan
  • Social events through the year
  • Access to selected London O2 events and use of a Private Lounge.
  • Employee Wellbeing Programme

We pride ourselves on being an equal-opportunity employer. We treat all applications equally and recruit purely based on an individual's skills, knowledge, and experience. The quality and growing diversity of our people backs this up.

Next Steps

  • If your CV ticks the right boxes, we'll be in touch to arrange a pre-screen interview with our Talent Acquisition team.
  • Following this stage, if successful, you'll be invited to a face-to-face interview

Please let the company know that you found this position on this Job Board as a way to support us, so we can keep posting cool jobs.

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