Data Analyst

About us

Would you like to make a positive impact on the world? Do you want to be part of an exciting fast-growing international scale-up? Do you love data, interpreting and analyzing it? If the answer is yes, you have come to the right place because we are looking for a Data Analyst to join the Talk360 team!

We are rebuilding our Data team, and as the data analyst you will play a pivotal role in shaping our data-driven company culture and driving transformative growth. You will have the unique opportunity to define and elevate data analytics within the organization. By applying your expertise proactively, you will uncover invaluable insights that directly impact our product development, user retention & growth, operations excellence and overall business strategies.

What will you do?

• Proactively identify areas for improvement in user experience and business performance through data analysis, driving road maps based on insights and recommendations.
• Offer comprehensive data support to teams across Growth Marketing, Product, Finance, Sales, Operations, and People & Culture - with strong focus on growth and product. Sample tasks:
• measure new product feature impact
• analyze pricing impact
• measure effectiveness of marketing campaigns
• Develop compelling data visualizations and dashboards to provide actionable insights on business performance and areas for improvement.
• Conduct weekly business performance reporting and proactively investigate any issues and anomalies that arise.
• Construct optimized data models to facilitate analysis and dashboard creation.
• Actively contribute to fostering a data-driven culture by providing training sessions and developing documentation and self-service tools for enhanced data access and analysis across all teams.

Who are you?

• You have advanced SQL, Python and R skills with proficiency in Tableau;
• You have experience with building data models, preferably with DBT;
• You have at least 3 years of hands-on analytics experience working with product, marketing & operations, ideally at a software / tech scale up;
• You can connect data analysis findings to the business goals and provide actionable recommendations that have a positive impact on business outcomes;
• You have strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• You are a self-starter and have proactive ownership of your work, driving projects, having a hands-on approach, combining strategic and technical thinking with concrete actions.
• You have excellent communication skills, being able to share ideas in a concrete, critical, and positive manner, and collaborate with an international and multicultural team.
• You have strong Project Managing experience (planning, execution and delivery) and are ready to take the lead and drive cross-functional projects;
• You have a growth mindset, are eager to learn, you’re not scared to fail fast and learn fast.
• Purpose driven: we are a calling app focused at bridging distances for migrants.
• You have demonstrated ability to effectively communicate and set priorities with a variety of key stakeholders at all levels of the organization;

Did we mention these other great things?

• Growth and learning opportunities in a high-growth environment.
• Personal development budget, also for non-job-related opportunities.
• Company laptop
• Monthly phone allowance
• 25 vacation days annually
• Commute allowance
• Weekly Thursday lunches, with more gatherings in between.
• Loads of autonomy
• Work with a diverse & multicultural team - we have Talketeers all over the world, such as Suriname, Turkey, Estonia, Egypt, Kenya, Nigeria, South Africa, and the Netherlands.

Does this sound like what you are looking for and would you like to be part of our journey? Then make sure to get in touch today because we can’t wait to meet you!