Hopper

Data Analyst

Job description

Hopper is an insight-driven organization, and nobody at the company is more passionate about numbers like our Finance team. As a data analyst in the finance control function, your day-to-day job, whether it’s building ad-hoc reports, working on reconciliations or defining ways to automate our reporting processes, will always be toward shaping a scalable Finance function that helps our business leaders make sound financial decisions. You will not be afraid to go deep into the details, define improvement opportunities and build scalable solutions to be used for reporting purposes. You always ask yourself “How can we achieve more with less effort ?” and work towards that objective. You are also a business driven person, and are excited about solving the unknown and have a need to understand how things work.

An ideal candidate has

  • A degree in Business, Finance, Economics, Maths, Engineering or other quantitative discipline
  • 3+ years working with data (i.e., quantitative and qualitative analysis experience, including handling, manipulating, and analyzing data and creating analytical reports) in a top-tier technology company or consulting firm
  • Experience with process automation and business process mapping
  • Intermediate to advances in SQL and in general, using programming as a tool to scale and solve problems
  • Python/JavaScript knowledge is a strong asset
  • Ability to go into the details to analyze the results and develop scalable solutions to improve day-to-day operations
  • Strength in finding opportunities and executing on analytical challenges for maximum customer impact
  • Able to handle a high volume of transactions/data and discover trends, patterns and insights that can be shared with the relevant teams
  • Strong analytical and creative problem-solving skills
  • Technology/Travel industry experience is an asset
  • Experience with NetSuite and ERP systems is an asset
  • English proficiency

More About Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a global travel agency and travel fintech provider that powers some of the world’s largest brands.

Through HTS , our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.

Here are just a few stats that demonstrate the company’s recent growth:

Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships.

Our fintech products – including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.

Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.

Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.

Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline.

Featured in Apple’s Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company’s Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.

Come take off with us!

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