ConnectedGroup

CRM Data Analyst (Consumer Electronics)

Job description

Our client is a 4A's advertising agency with an impressive portfolio. They are looking for a skilled CRM Data Analyst to join the team and help making data-driven decisions. The Analyst will be responsible for analyzing customer data to provide insights into customer behavior and preferences, identifying trends, and making recommendations for improving customer engagement and loyalty.

Job Responsibilities

  • Translate business needs into reporting and statistical models
  • Support in company database analytics, present findings and recommendations on customer insights and engagement
  • Transfer data into presentations to provide actionable advice
  • Analyze data to identify patterns, trends, and opportunities for improvement
  • Act as the key communication person between internal & external parties
  • Responsible for data maintenance and accuracy

Job Requirements

  • Bachelor degree in Business Analytics, Marketing or related field
  • At least 2 years’ experience in data analytics/business analyst field
  • Proficient in SQL is a must
  • Proficient in BI tools such as Tableau or PowerBI is a plus
  • Experience in property/retail/hospitality is a highly preferred
  • Strong analytical, communication and interpersonal skills
  • Good communication skills in both English and Cantonese

Our client offers competitive compensation and benefits, as well as a dynamic and fast-paced work environment. If you are looking for a challenging and rewarding career opportunity, apply to this exciting position by sharing your resume (in word format) with Yuki Yeung (yuki.yeung@connectedgroup.com).

For a comprehensive list of current opportunities, please visit www.connectgroup.com.

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