LanceSoft, Inc.

Data Scientist - 3

Job description

Location: Hybrid (Once per week on Wednesday) –Toronto, ON

Contract Duration: ASAP until October 31, 2024

Scheduled Hours: Monday to Friday, 9am-5pm

Extension Opportunity: Possibility

FTE Opportunity: Possibility

Story Behind The Need

The Global AI & Client team is part of the Customers Insight & Analytics division. They are responsible for delivering AI and Client solutions across the Bank. The Data Scientist will be an integral part of maintaining the performance of the Chatbot. They will work with a team of Data Scientists, Data Engineers, and Product Owners to evaluate customer interactions with the Chatbot in order to measure the efficacy of the AI and augment training data where needed.

Candidate Requirements/Must-Have Skills

  • 5-7+ years of working experience as a Data Scientist
  • 1-2+ years of experience with Chatbots/AI training, and familiarity with Generative AI
  • 1-2+ years of hands-on experience with Google Cloud Platform
  • Familiarity with other Cloud platforms such as AWS, Azure, etc.
  • Previous coding experience with Python and SQL
  • Good understanding of Machine Learning and Natural Language Processing (NLP)

Nice-To-Have Skills

  • Previous contact center experience in financial institutions extremely preferred
  • Dialogflow CX experience


  • Post-secondary degree in any STEM discipline or related field.

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