Bengaluru, Karnataka, India, India
May 3, 2024
Apply NowJob description
Role Title
Data Analyst
Reports To
Project Manager/ Database Lead
Direct Reports
NA
Indirect Reports
(Upto N-2)
NA
Role Purpose
The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions.
Do
Data Analyst
Reports To
Project Manager/ Database Lead
Direct Reports
NA
Indirect Reports
(Upto N-2)
NA
Role Purpose
The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions.
Do
- Managing the technical scope of the project in line with the requirements at all stages
- Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends
- Develop record management process and policies
- Build and maintain relationships at all levels within the client base and understand their requirements.
- Providing sales data, proposals, data insights and account reviews to the client base
- Identify areas to increase efficiency and automation of processes
- Set up and maintain automated data processes
- Identify, evaluate and implement external services and tools to support data validation and cleansing.
- Produce and track key performance indicators
- Analyze the data sets and provide adequate information
- Liaise with internal and external clients to fully understand data content
- Design and carry out surveys and analyze survey data as per the customer requirement
- Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools
- Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking
- Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool
- Develop predictive models and share insights with the clients as per their requirement
- Functional Competencies/ Skill
- Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Expert
- Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
- Technical knowledge - knowledge of various programming languages/ software (Python, Microsoft Excel, VBA, Matlab, SQL etc) and tools on data analytics - Expert
- Behavioral Competencies
- Formulation &Prioritization
- Client centricity
- Execution Excellence
- Passion for Results
- Confidence
- Business Acumen
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Project Manager/ Database Lead
Regular reporting & updates
External
Clients
Client engagement, reviews etc
Display
Lists the competencies required to perform this role effectively:
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
No.
Performance Parameter
Measure
No. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy
ServiceNow - System Administration
