British Airways

Data Scientist - Operational Research

Job description

Data Scientist- Operational Research

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As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

Role: Senior Data Scientist - Operational Research

As a Senior Data Scientist at British Airways, you will play a pivotal role in developing data-driven models to enhance decision-making processes across Integrated Operations. Your responsibility lies in ensuring the accuracy and effectiveness of these models across digital tools, core systems, and data platforms. By leveraging advanced analytics, operational research techniques, and data science methodologies, you will contribute to the improvement of our business plan delivery and overall decision-making quality.


  • Develop and deliver analysis, insights, and models to address key business issues and improve decision-making effectiveness, with a strong emphasis on operational research methodologies.
  • Employ a structured approach to tackle complex business problems, integrating operational research techniques into mathematical models and data products to provide business insights and decision support.
  • Implement predictive and prescriptive algorithms at scale, leveraging operational research principles to optimise processes and resources.
  • Create new metrics, reports, and dashboards using historical and real-time data to support business decision-making processes, incorporating operational research methodologies for efficient decision support.
  • Become an expert on data within the business area, ensuring data integrity and leveraging it effectively in digital products, with a focus on operational research applications.


  • Develop quantitative models and products to address critical business issues, with a strong emphasis on operational research methodologies.
  • Collaborate with stakeholders to translate business requirements into mathematical formulations solvable with predictive, prescriptive, and operational research techniques.
  • Implement machine learning and optimisation algorithms in production environments, integrating operational research principles for efficient decision-making.
  • Create new metrics, reports, and dashboards using historical and live data to support decision making, incorporating operational research methodologies for optimal resource allocation.
  • Manage own portfolio of work, adhering to best practices for technology architecture and development processes, with a focus on operational research applications.
  • Communicate technical topics and key insights to both technical and non-technical audiences, emphasising the role of operational research in driving business outcomes.
  • Maintain strong relationships with business stakeholders and users, highlighting the value of operational research in addressing complex business challenges.

What You'll Bring To British Airways

  • Advanced analytical skills, including the ability to apply a range of data science, analytics, and operational research techniques.
  • Strong communication skills, with the ability to present complex issues and influence business decisions, emphasising the role of operational research in driving business outcomes.
  • Proficiency in Python and other programming languages, as well as experience with SQL queries, with a focus on operational research applications.
  • Numerate degree with a focus on data science, advanced analytics, or operational research, emphasising the application of operational research methodologies.
  • 2-4 years of relevant experience in applying analytics or data science skills at scale, with a focus on operational research applications.
  • Deep knowledge of a specific area of the business and understanding of the business plan and key initiatives across British Airways, with a focus on leveraging operational research for business optimisation.

Join us in revolutionising decision-making processes at British Airways through data-driven insights, advanced analytics, and operational research methodologies!

What We Offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Please let the company know that you found this position on this Job Board as a way to support us, so we can keep posting cool jobs.

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