Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The individual will play a crucial role in developing and implementing artificial intelligence (AI) solutions to drive operational efficiency, enhance customer experience, and optimize business outcomes. The ideal candidate will have a strong background in machine learning, deep learning, visual and natural language processing, with a passion for leveraging AI technologies to solve complex business problems in the insurance industry.


  • Collaborate with stakeholders to identify opportunities for applying AI and machine learning techniques to improve business processes, automate tasks, and enhance decision-making.
  • Design, develop, and deploy AI models and algorithms to address various use cases, including underwriting automation, claims processing, fraud detection, customer segmentation, and predictive analytics.
  • Collect, preprocess, and analyze large datasets from internal and external sources to train and evaluate AI models, ensuring data quality, accuracy, and integrity.
  • Experiment with different machine learning frameworks, libraries, and tools to identify the most suitable approaches for specific problems and domains.
  • Optimize AI models for performance, scalability, and efficiency, leveraging techniques such as hyperparameter tuning, model compression, and deployment optimization.
  • Collaborate with data engineers and IT teams to integrate AI solutions into existing systems and workflows, ensuring seamless integration and compatibility.
  • Stay updated on the latest research, developments, and trends in AI, machine learning, and related fields, applying cutting-edge techniques to solve business challenges.
  • Conduct proof-of-concept projects and pilot programs to demonstrate the feasibility and effectiveness of AI solutions in real-world scenarios.
  • Work closely with cross-functional teams, including sales, customer service, claims, and domain experts, to align AI initiatives with business objectives.
  • Provide training, documentation, and support to end-users on AI models and applications, enabling them to leverage AI capabilities effectively.


  • Degree in Data Science, Computer Science, Engineering, Mathematics, Statistics, or a related field.
  • Minimum of 3 years of experience in AI, machine learning, or data science roles, with a focus on developing and deploying AI solutions in enterprise environments.
  • Proficiency in programming languages such as Python, R with hands-on experience in machine learning libraries and frameworks such as PySpark, TensorFlow, PyTorch, scikit-learn, or Keras.
  • Strong understanding of machine learning algorithms, including supervised learning, unsupervised learning, reinforcement learning, and deep learning.
  • Experience with natural language processing (NLP) techniques and frameworks for text analysis, sentiment analysis, entity recognition, and language understanding.
  • Knowledge of cloud platforms such as Databricks, AWS, Azure, or Google Cloud Platform, with experience in deploying and managing AI models in cloud environments.
  • Familiarity with big data technologies such as Hadoop, Spark, or Kafka for handling and processing large-scale datasets.
  • Strong analytical and problem-solving skills, with the ability to translate business requirements into AI solutions and evaluate their impact on business outcomes.
  • Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
  • Creative thinker with a passion for innovation and continuous learning, staying updated on the latest advancements and best practices in AI and machine learning.



Closing Date

03 July 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

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