Job description

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health Offers

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

  • Fully paid medical, dental and vision coverage from your first day
  • Health care spending account
  • Premium defined benefit pension plan
  • 3 personal days and 2 float days annually
  • Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
  • Career development opportunities
  • A collaborative values-based team culture
  • Wellness programs
  • A hybrid working model
  • Participation in Communities of Inclusion

Want to make a difference in your career?  Consider this opportunity.

The Senior Data Analyst performs a key function in supporting data integrity of identity management services to the healthcare sector on behalf of the Enterprise Data Management portfolio, responsible for the data quality and integrity of data contributed to the provincial EHR data assets. The Senior Data Analyst role is specifically responsible for the data integrity reviews of Admission, Discharge and Transfer (ADT) data contributed to the Provincial Client Registry (PCR / EMPI), as well as reviews of the provider data contributed to the Provincial Provider Registry (PPR).

Here Is What You Will Be Doing

  • Acts as the primary contact to assigned data sources who contribute to the Patient and Provider Registries (PCR and PPR), such as hospital Health Records Departments and RHPA Colleges, to support data quality and data integrity related error remediation of Personal Information/Personal Health Information (PHI) related records.
  • Analyzes inbound records against existing records in the PCR and PPR, and manually performs health record set linking, unlinking, and merging functions of records submitted.
  • Manages relationships with Record Management contacts at the data sources and supports Health or Registration record staff in resolving data integrity related tasks and monitors hospital progress in reducing data integrity task queues.
  • Provides overviews and training to hospital health record and college department staff, who will be leveraging the PCR and PPR ‘Inspector’ tool, used by data sources for viewing their data integrity tasks and issues.
  • Works with data sources to further investigate and resolve complex health record overlays and duplicate patient or record situations, where the data source requires additional support for patient unmerges or patient overwrite situations in their own local system, as well as to ensure that the correction is applied in the PCR/PPR.
  • Supports the onboarding and new data source relationship building to ensure a seamless data quality and integrity process is established, including the regular engagement and follow up with new data sources, to provide assurance of data quality and integrity related record remediation being achieved.
  • Works with the team to ensure work coverage and tasks are completed as a team effort.
  • Provides training and mentoring to the Data Analyst I and new hires.
  • Maintains responsibility and ownership of assigned tasks, tickets and reports, and ensures the timely completion and conclusion of each until resolution.
  • Supports other team members in assisting with backlogs or other data quality and integrity initiatives. requiring a senior analyst review and conclusion.
  • Accountable for service quality for their data source (assigned client), and assurance of data quality and integrity of the data in the PCR/PPR, as these registries are used for supporting the Electronic Health Record overall.
  • Fosters sustainable, trusted relationships with team members, data sources, and superiors.
  • Acts as subject matter expert on data source record accuracy.
  • Identifies and escalates issues, working with the team/colleagues and leadership, as well as external data sources clients to ensure adherence to data quality and integrity standards.
  • Builds collaborative relationships with newly onboarded data sources, establishing a reliable and responsive relationship and communication channel for responding to data quality and integrity related requirements.
  • Makes recommendations based on data integrity and record observations and brings them to Lead/Leadership for review and consideration, supports the implementation of new or enhanced data quality analysis or reporting.
  • Actively engages in Data Quality and Integrity related activities and reporting and recommends process efficiencies to improve the team function and knowledge. Suggests improvements to increase data quality oversight and reduce the volume of data quality affected records.
  • Makes key decisions on patient record linking after conducting analysis of the inbound record against existing records.
  • Maintains confidentiality and data/system integrity to mitigate privacy incidents or breaches that could result in patient safety concerns.

Education And Experience

Here is what you will need to be successful:

  • College diploma or Bachelor’s degree in Health Information Management.
  • Canadian Health Information Management Association (CHIMA) designation is an asset.
  • 3 -5 years of experience working within a Healthcare environment such as a hospital is preferred, or equivalent health care organization or agency.
  • 3- 5 years of health information management experience.
  • Experience working with personal health information (PHI), and understanding the importance of protection, privacy and security of all records submitted to Ontario Health.
  • Knowledge of health information management systems.
  • Knowledge of Legislative boundaries and privacy regulations unique to Ontario and Canada.
  • Knowledge of Patient safety considerations.

Knowledge And Skills

  • Ability to compile performance metrics and report summaries.
  • Ability to identify new data quality and integrity analysis requirements and execute the development and delivery of the process.
  • Ability to support new data source onboarding and ramp up.
  • Ability to apply privacy and security expectations on the handling of PHI.
  • Ability to apply health information management skills and analysis on PHI records.
  • Ability to apply data analysis skills on the review of patient identity record information.
  • Ability to apply client relationships skills in managing relationships with key contacts at the data sources (hospitals, colleges, etc.).
  • Ability to apply decision making skills related to the accuracy and integrity of data records coming into the registries, and confidently linking or associating the records against the correct patient or provider.
  • Ability to demonstrate critical thinking and analytical skills to support problem solving and error remediation.
  • Ability to apply strong communication and presentation skills with internal and external stakeholders.
  • Ability to understand the patient safety repercussions of an inaccurate decision/analysis of patient records, and an understanding of how to contain and correct the inaccuracy.
  • Strong emotional intelligence when working amongst team and with customers.
  • Ability to demonstrate self-awareness in the workplace.

Employment Type: Permanent Full Time

Salary Band: 5

Location: Ontario (currently hybrid; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.

We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.

Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.

#OH-IND-DIG

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