Skill Farm

Data Analyst - Commercial

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

A Campaigns Data Analyst role exists in our Digital Marketing Team - To operationally and analytically administer and drive campaign data targeting, segmentation and analysis for our marketing automation team as well as adequately resolve any customer data related queries

Tertiary degree/diploma require

± 1 year Data modelling/analysis

Marketing Automation Tool Experience Preferred

Proficiency in SAP ERP advantageous

± 2 years BW experience advantageous

SAP CRM experience advantageous

SQL experience advantageous

Competencies:

Proficient in MS office - Outlook and Excel

Excellent written and oral communication skills

Attention to detail

Customer centric and customer service orientated

Self-starter, highly motivated and with great initiative

Ability to effectively plan, prioritise and execute tasks in a high-pressure environment

Problem solver who can identify any key issues in a changing environment

Team player

Driven and adaptable

Retail environment experience

Campaign data targeting, segmentation & analysis - identifying, selecting, manipulating and interpreting (in accordance with Pick n Pay's integrated marketing calendar)

Work with campaign and traffic managers to ensure ad-hoc campaigns are sent to correct customers

Assist and prepare campaign reports for key stakeholders

Assist in driving campaign test and learn initiatives

Assisting customer care with customer queries on Smart Shopper customer data

Manage and resolve helpdesk queries logged by stores/customers within agreed SLA

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