It's fun to work in a company where people truly BELIEVE in what they're doing!
A Campaigns Data Analyst role exists in our Digital Marketing Team - To operationally and analytically administer and drive campaign data targeting, segmentation and analysis for our marketing automation team as well as adequately resolve any customer data related queries
Tertiary degree/diploma require
± 1 year Data modelling/analysis
Marketing Automation Tool Experience Preferred
Proficiency in SAP ERP advantageous
± 2 years BW experience advantageous
SAP CRM experience advantageous
SQL experience advantageous
Competencies:
Proficient in MS office - Outlook and Excel
Excellent written and oral communication skills
Attention to detail
Customer centric and customer service orientated
Self-starter, highly motivated and with great initiative
Ability to effectively plan, prioritise and execute tasks in a high-pressure environment
Problem solver who can identify any key issues in a changing environment
Team player
Driven and adaptable
Retail environment experience
Campaign data targeting, segmentation & analysis - identifying, selecting, manipulating and interpreting (in accordance with Pick n Pay's integrated marketing calendar)
Work with campaign and traffic managers to ensure ad-hoc campaigns are sent to correct customers
Assist and prepare campaign reports for key stakeholders
Assist in driving campaign test and learn initiatives
Assisting customer care with customer queries on Smart Shopper customer data
Manage and resolve helpdesk queries logged by stores/customers within agreed SLA