Technical and Data Analyst (Identity)

Job description

Technical and Data Analyst (Identity)

London (EC2R 7HJ) or Manchester (M50 3SP)

Flexible / Hybrid working options


£53,800 - £67,250 / Bonus + Fantastic Benefits

Full Time 35 Hours per Week

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

Role Overview

The Technical and Data Analyst is an integral part of the domain support team and is responsible for supporting the product team with detailed technical and data analysis for the Group Functions Technology Services domain throughout the product life cycle.

What you’ll do:


Be a subject matter expert for the product, its value stream, its data and systems using methodical investigation and design thinking to identify, shape and deliver change, working with the product and value stream owner, and product team, to ensure continuous improvement of the end-to-end value stream.

  • Provide/utilise data and systems analysis to:
  • Define metrics to monitor and report the efficacy and efficiency of the product
  • Develop models and use data facts drive decisions in the product team
  • Develop user stories (including the breakdown of work) using workshops, proto-typing, mock ups, visualisation and domain knowledge with design thinking to describe, shape and constructively challenge the product owners’ requirements
  • Drive end to end delivery of:
  • Backlog items that will achieve the realisation of business outcomes
  • Continuous improvement of data quality and data standardisation
  • Product improvements, in partnership with the product owner who owns the business requirement (further detail below)
  • Provide hands on ownership of the continuous improvement of products by:
  • Owning the definition and maintenance of system configuration (e.g., Business rules)
  • Owning deployments for product releases including data migration and cutover
  • Providing functional product reviews
  • Developing technical testing (system, unit and non-functional testing) including creating test plans, designing non-functional tests, synthesizing test data, executing tests and partnering with stakeholders to validate output
  • Work in an agile manner as part of the agile scrum team, using design thinking, breaking work into small increments, and building out patterns and processes that can be repeated

What you’ll bring:

  • Experience in technical delivery teams (technical and data analysis)
  • Hold product and domain subject matter knowledge across the following:
  • Core Technology services (Azure Active Directory, Microsoft Identity Manager (MIM), Microsoft PowerPlatform & Dataverse, Azure)
  • Microsoft Azure Identity Management
  • Technologies to support operational and management reporting (data management)
  • Technologies to support group functions
  • Experience and track-record in delivering in and leveraging agile methodologies
  • Data management experience, inc. data analysis, continuous improvement of data quality and standards
  • Experience in acceptance and outcome criteria gathering and translation to user stories
  • Numerate with strong analytical and problem-solving ability
  • Excellent standard of written and presentation skills with high proficiency of working in Azure DevOps, Excel
  • Experience of collaborating with senior business and technology leaders to achieve outcomes
  • Strong influencing skills across stakeholders, colleagues and external vendors

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Annual performance-based bonus
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

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