Pomeroy is looking to add a Reporting Data Analyst to our team on a direct hire basis in Overland Park, KS. Must be legally authorized to work in the U.S. on an on-going basis without sponsorship. * Configures, monitors, administers and troubleshoots commercial off the shelf information systems. Coordinates network and other computer related work with other staff members. * Serves as lead analyst for one or more information systems. * Develops project plans, time and cost estimates, implementation schedules, and project timelines. * Participates in the design and implementation (with developers) of integrations between information systems. * Writes, tests and maintains custom reports using standard business intelligence and report writing tools and methods. * Conducts research; evaluates software, applications, tools, and hardware; and develops recommendations relating to software, hardware, applications, tools, and systems. Prepares and presents staff recommendations as required. * Develops training materials and trains users in use of application software. * Works closely with outside agencies in the support of hosted applications and systems. * Completes scripting and minor customization assignments as necessary to support end-user needs of assigned systems. * Answers and responds to Help Desk phone calls as required. Troubleshoots and handles hardware and software issues. Handles or consults on complex system or application problems. * Participates in on-call rotation and responsible for receiving after-hours calls. * The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with peers, subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals. * The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable. * Bachelor's degree in computer science, or a related field, or an equivalent combination of formal education and work experience. EXPERIENCE: * 3 - 7 years of experience in commercial off the shelf information system administration, configuration and support. * Must also have a working knowledge of computer and network systems and office productivity software. SKILLS: * Proficient in the configuration and administration of specifically assigned information systems or identical experience with different systems in the same domain. * Good domain knowledge in the business goals and objectives of the departments and systems assigned to support. * Good understanding of relational database management system (RDBMS) concepts and usage as well as proficiency in writing SQL. Experience with one or more of the following: Microsoft SQL Server, Oracle, or MySQL. * Writes, tests and maintains custom reports using standard business intelligence and report writing tools and methods. Proficient in one or more of the following: Crystal Reports (BI), SQL Server Reporting Services (SSRS). * Proficient in conducting business process/workflow mapping exercises. * Proficient in requirements gathering and documentation for system configuration decisions. * Computer hardware, network, and software skills. * Strong analytical and research skills. * Problem solving. * Basic math concepts. * Good oral and written communication skills and the ability to communicate and work effectively with managers, supervisors, vendors, and the various users supported by Information Technology. * Reading. * Good listening and organizational skills. * Good human relations/interpersonal skills and the ability to work effectively with persons from other disciplines and departments. * Attention to detail. * Project management skills. * Time management skills. Company Description Founded in 1981, Pomeroy provides high quality managed IT infrastructure services, professional and staffing services and procurement and logistics services, and is a recognized leader in the service desk and managed desktop services markets. Pomeroy is based in Hebron KY, in the Cincinnati OH metro area. Learn more about Pomeroy at
Founded in 1981, Pomeroy provides high quality managed IT infrastructure services, professional and staffing services and procurement and logistics services, and is a recognized leader in the service desk and managed desktop services markets. Pomeroy is based in Hebron KY, in the Cincinnati OH metro area. Learn more about Pomeroy at https://www.pomeroy.com/managed-workplace-services/it-staffing-services/.