Data Analyst

Location: Sydney NSW

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About us

At Sydney Trains our vision is to keep Sydney moving by putting the customer at the centre of everything we do. We work at the heart of local communities and integrate cutting edge technology to deliver efficient rail services which exceed expectations and support a rapidly growing economy. Sydney Trains also operate the Rail Operations Centre and are responsible for the maintenance of assets including tracks, trains, signals, overhead wiring, stations and facilities. We conduct our operations in the community in compliance with the principles of ecologically sustainable development.

About the team

The Reporting Analytics and Insights Team is responsible for establishing transparent, reliable and timely data and analytics solutions to support Enterprise decision making within Sydney Trains. Our focus is on core analytics priorities and support enterprise analytics activities by providing SMEs and technical knowledge.

Our work includes:

  • Providing leadership, governance and drive Enterprise wide reporting and analytics strategy
  • Supporting reporting and analytics needs across Sydney Trains Enterprise
  • Enterprise wide reporting and analytics for internal and external stakeholders

The Opportunity

As Data Analyst, you will be responsible for supporting the development, implementation, and continuous improvement of Sydney Trains performance data and reporting activities at the enterprise-level, and provide deep-dive data analysis and performance insight in a timely and accurate manner.

The Data Analyst specialist will champion the use of the most up-to-date analytical & reporting tools, data visualisation, enterprise data warehouse, expertise with ETL, Web techniques and provide a “single resource of truth” on the interpretation of results to a range of stakeholders within the organisation.

The main responsibilities for this role are, but not limited to:

  • Maintain Sydney Trains enterprise data and reporting through self-service data analytic tools to source a “single resource of truth” reporting in a delivery focused team.
  • Use latest tools and technologies to interpreter actual business needs. Create customised reports and data visualisations to support fact-based decisions.
  • Contributing to projects related to system implementations, customisations and upgrades including user acceptance testing and change management. Consistently deliver efficiency and set a platform for increased commerciality.

About you

You will have experience in interpreting statistical information, development of data profiling, analytical models and dashboards. You will actively maintain awareness of business operations and trends to support reporting and be familiar with a variety of analysis software.

Essential requirements:

  • Tertiary qualifications or equivalent (background in mathematics/statistics) demonstrated experience in an analytical discipline.
  • Proven experience and knowledge of performance measurement, performance reporting including clear understanding of corporate KPIs and how they apply to various levels of organisation.
  • Experience in business friendly data analytics Tool. Strong analytical skills with the ability to interpret information, data blending and visualisation.
  • Demonstrated planning, analytical and problem solving skills to identify root causes of problems and develop solutions.
  • Ability to be flexible and prioritise workload to provide effective service delivery and meet strict deadlines. The ability to work independently and as part of a team.
  • Good communication and interpersonal skills including stakeholder consultation and management skills to deliver outcomes that align to business needs.
  • Sound knowledge of Sydney Trains’ information systems and Tableau certification preferred

We are looking for an expert Data Analytics Specialist who has demonstrated experience in complex data analysis with an ability to translate the analysis into insights, reporting and dashboards using various data visualisation tools in a large complex organisation. Strong analytical skills with the ability to interpret information, data blending and visualisation are essential.

Salary and benefits

The salary for this position is RC5 ($106,653-$123,022) plus superannuation and leave loading.

Sydney Trains offers its employees challenging and rewarding work with opportunities for career progression, learning and development and work-life balance. Other benefits include:

  • Free travel on Government trains, buses and ferries
  • Flexible work practices, including working from home?


Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and answer all questions within the online application process.

Applications close:
11:59pm, Monday 13 September 2021

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities. We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Marney Hamilton at

Apply today to register your interest!

Find out more about Sydney Trains at

For permanent opportunities, it is a requirement that you are a Permanent Resident or Citizen of Australia. To be considered for these roles you must be 18 years of age. Applicants will need to complete merit based selection activities and will be subject to satisfactory medical, drug & alcohol and criminal record checks as part of the selection process. Please note that an eligibility list may be created for this position, and position(s) of the same classification that subsequently become vacant may be filled using this eligibility list (where the vacancy is within 60 minutes travelling time).

*** Mention DataYoshi when applying ***

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