Principal Data Engineer

Principal Data Engineer - Data Analytics Centre (DAC)

• Multifaceted technical expertise and leadership to deliver data and analytical services.
• Agile approach to implementing solutions using a variety of technologies.
• An ability and willingness to adopt learn and champion new skills and technology.
• Provide mentorship to junior Engineering team members and customers.
• Make a Difference to the people of NSW

Why Department of Customer Service

The Department of Customer Service (DCS) is the newest agency in NSW Government. We are a central agency of Government, comprised of agencies and business units that deliver regulatory and other services to the people of NSW and across the NSW Government. We are committed to championing the interests and perspectives of NSW citizens to deliver better customer service outcomes.

Take a look at the Department of Customer Service website at https://www.linkedin.com/company/nswcustomerservice/about/to learn more about us: In addition, see why you should work for NSW at http://iworkfor.nsw.gov.au/why-work-for-nsw

The Team and the Role

The Data Analytics Centre (DAC) exists to lead a whole-of-government approach to data analytics, to tackle some of the State's most difficult policy challenges. Using data analytics, managed analytics (powered by the DAC's Data Analytics Platform), and guided innovations programs, the DAC works to connect data, people and insights to build world-class capabilities in whole-of-government data analytics to improve health and well-being, safety, social, economic and environmental outcomes for the citizens of NSW.

The Principal Data Engineer role is an exciting and wide-ranging role that will provide the opportunity for the right candidate to work in disciplines and ways often not found in traditional Data Engineering teams. As the Principal Data Engineer, you will provide technical leadership to deliver expert advice and services in the design and implementation data products and data-related services to support the achievement of business outcomes and strategic goals for the benefit of NSW.

The role will also drive development of data processing frameworks and data architectural approaches scaled to current and future business demands.

Your key responsibilities

• Design data and platform solutions to meet business, technical and user requirements. This includes building modern products that meet functional/non-functional business requirements and provide end to end data solutions.
• Participate in proofs-of-concepts on platform innovation, and effectively transition and scale those concepts into production as scale through, engineering, deployment and commercialisation.
• Identify, design, and implement process improvements: automating manual processes, optimising data delivery, re-designing infrastructure for greater scalability
• Technical ownership for data and data pipelines to ensure compliance with data standards, architectural standards and achievement of business requirements and Industry best practices.
• Provide mentoring and technical expertise to other Data Engineering team members.
• Provide support, technical guidance and develop a range of technologies including API Management, Opensource Content Management Systems, web enabled analytics products within a Cloud environment.
• Support Data Scientists, Data Analysts, and other team members to achieve the project outcomes.
• Work collaboratively within a dynamic fast paced environment using Agile delivery methodologies.

Your Skills and Experience to be successful

• Software or Data Engineering background and relevant tertiary qualifications or demonstrated currency of knowledge in the areas of information management products.
• Technical expertise to design and deliver data and analytical services including data ingestion, transformation, storage and reporting.
• Experience in developing frameworks and standards, using industry best practices, to improve the delivery and quality of products required to meet the needs of the business.
• Dealing with a diverse range of complex matters and highly conceptual issues, to recommend practical solutions, often within limited timeframes.
• The ability to develop technical and complex information into plain English in an environment of divergent stakeholder perspectives.
• The ability to offer effective technical leadership to promote and foster a high performance culture within the DAC.
• Undertaking relationship management with government agencies, private industry, peak industry advisory bodies, the public, committees and other groups.

How to Apply!

Department of Customer Sevice is a diverse organisation that values excellence in service, integrity, accountability and trust. We look forward to building an even more diverse organisation and encourage applications from Aboriginal and TorresStrait Islanders people, peoplefrom diverse cultural backgrounds and people with disability.

To apply for this role please apply online via www.iworkfor.nsw.gov.au

Your application should include a cover letter of no more than 2 pages, and an up-to-date resume of no more than five pages which clearly details your skills and experience as relevant to this role. Applicants invited for interview will be required to complete additional assessments. There are no selection criteria to be addressed.

Salary Grade 11/12, with the base salary for this role starting at $131,094 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Ward Young via [email protected].

Based on our current Work, Health and Safety (WHS) requirements, and in line with our Mandatory Vaccination Policy, it is a condition of engagement for a role within Service NSW/Department of Customer Service that staff be fully vaccinated against COVID-19. Successful applicants will be required to provide proof of their COVID-19 vaccination status or have an approved medial contraindication certificate. Any relevant medical circumstances impacting on the ability to obtain a COVID-19 vaccination will be considered. These requirements apply to both internal and external preferred candidates and must be completed prior to commencing in the position. If you have a medical contraindication which may prevent you from complying with this requirement, please contact [email protected] to discuss your circumstances.

Closing Date: Thursday 3rd February 2022 (9:59am)

Working at Department of Customer Service

The Department of Customer Service is a great place to work! Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset

Our Commitment to Diversity, Inclusion & Flexibility

We are committed to diversity, inclusion, and new ways of working.

The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via [email protected].