Data Analyst

Role: Data AnalystReports to: Analytics & Business Intelligence Manager, Organizational PerformanceLocation: This role will be remote within the continental US, Alaska, or HawaiiHours: Full time About TrevorThe Trevor Project is the world's largest suicide prevention and crisis intervention organization for LGBTQ young people. We are a non-profit that provides 24/7 life-saving support via phone, text, and chat. We also operate the world's largest safe space social networking site for LGBTQ youth and run innovative research, education, and advocacy programs. We've been saving lives every day for 20 years. Overview of the roleData is at the core of Trevor's DNA, and enables us to make informed decisions and plan how to expand and improve our services for hundreds and thousands of youth each year. The Data Analyst will conduct high-impact analyses for cross-functional stakeholders and will ensure the overall growth model is comprehensive and updated. Throughout, you will serve as a thought partner for folks across the organization on quantitative planning for crisis services growth.Who you areTech Savvy & Analytical. You're fluent in SQL, comfortable working with large datasets in Excel/Google Sheets, and have experience with data visualization tools (DataStudio, Looker, Tableau, Power BI). Ideally you've used statistical analysis tools like R or Python, and are familiar with querying relational tables in an enterprise data warehouse environment (AWS, BigQuery).Effective Communicator. You understand the criticality of clear, transparent communication, both written and verbal, and especially using data. You have experience telling a data story via compelling presentations with key insights to help drive results, strategy, and decision-making.Organized and Efficient. You know how to manage complex projects and prioritize your workload to reach defined outcomes. The moment you see a problem, you quickly communicate it, come up with solutions and then implement them. Action-Oriented. You know how to get things done. You can move quickly and efficiently. You love to set challenging goals and then develop plans to deliver and achieve them.Collaborative. You know how to juggle tasks from multiple teams with multiple needs. You care deeply about cross-functional collaboration and ownership, and understand the importance of prioritization.Entrepreneurial. You love thinking outside the box, building impactful reports and processes, and enjoy coming up with creative solutions to overcome obstacles.Big Picture Thinker. You are someone who thinks strategically. You love to brainstorm and come up with big bold ideas, but also know the how. You look at the way things are and then imagine multiple ways they can be improved, with the ability to map dependencies and impacts.Passionate. You care about LGBTQ youth. You care about saving lives. You want to come to work and feel inspired every day. You want to change the world.Fun. The work we do is very serious, but that doesn't mean we don't have fun. We know how to have a good time and you should too What you'll doPull, analyze, and interpret results to answer important strategic questionsBuild automated reporting solutions (Looker/Data studio dashboards) for end usersPerform scenario analyses and modeling to assist in org performance and strategic growth across all program areasCommunicate to and lead stakeholders - across all levels and oftentimes senior leadership - in helping to understand your findings and recommendationsInnovate on current processes and establish new analytics processes as our data needs expansionBuild and automate reports, empowering end-users to make data-driven decisions themselvesWork with key stakeholders to ensure we're defining and reporting on the data we need to, in the formats that we needOrganize our data definitions, sources, and processes to ensure longevity of the data infrastructure at TrevorLeverage skills you've already built in prior roles to expand our data capacities, with opportunities to grow your technical tool stack along the wayBenefitsGenerous vacation and holidays (like a full day off to celebrate Harvey Milk Day!), including three half-day Fridays during the summerComprehensive health insurance, including coverage for various gender affirmation surgeries (and we pay 100% of your premiums for medical, dental, and life)Flexibility to work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and a reimbursement to outfit your work-from-home space!)Fun virtual office environment and passionate team Online Subscription to Headspace, a digital meditation platformMeaningful work at an organization that is saving the lives of LGBTQ young people globally every dayThe Trevor Project is an equal-opportunity employerYour applicationWe're excited to hear from you! To join Team Trevor, please upload a resume and cover letter. Applications without cover letters will not be considered. Use this as an opportunity to convey why you want to be the next Data Analyst at The Trevor Project!PDN-97344b25-1594-4e25-834b-b370639423fd