Junior Data Analyst

Factor is the leader in next-generation solutions for complex legal work at scale. Clients turn to us for real solutions to real problems, ranging from one-off regulatory projects to long-term managed services. Factor, a disruptor in the industry, leverages modernized processes, smart resourcing constructs, and the best of legal technology to help clients overcome the limitations of the traditional in-house and law firm models.

We are comprised of nearly 500 lawyers, legal specialists, technologists, and process consultants across Europe and North America, and we’ve embarked on a journey of significant growth and investment! Join us!

The Role:

We’re looking for a Junior Data Analyst to join us in our Global Performance Excellence Team based out of our Wroclaw Factor office. As a member of our team, you’ll be responsible for playing a key role in supporting the client services organization with high standards data analytics.

You will have experience of delivering small projects, producing, presenting and analyzing a range of datasets, communicating the results to a variety of audiences.

With strong attention to detail, you will have the ability to work methodically and maintain the highest standards of accuracy, enabling client Teams to deliver an improved service to our customers.

The individual must be results driven with a strong sense of client satisfaction, strong communication skills and excellence in quality.

If you are a team player, can collaborate and communicate effectively while being result-driven, focused, high energy, confident and curious then this is the place for you.

• Analyze data – excellent analytical skills using data to really help drive the business insights
• Extract, check, format, and validate datasets
• Format regular client-focused reporting from various data sources
• Design, build and implement agile data solutions
• Build ad hoc report queries to extract and combine business information from multiple sources and interpret as requested
• Adhere to standardized delivery processes and commitments
• Input and manage data on client systems and ensure they are updated
• Extract and assess data from client systems
• Proactively managed project-relevant developments such as regulatory updates or key program milestones
• Assist with continuously improving our service to the client and identify processes to increase efficiency
• Liaise directly with client
• Act as a trusted advisor and business partner to client service teams by providing data-driven solutions

Essential criteria:

You are adaptable, authentic, accountable, and values-driven. You’re a team player who exhibits personal leadership and leaves things better than you found them. We’re looking for someone who always gives their best and inspires others to do the same.

In addition to the above, here are the required skills, knowledge, capabilities, and education for this role:

• Proficient in business English
  
• Excellent analytical skills
• Great data manipulation skills
• Attention to detail and accuracy
• Strong Excel skills
• Careful time management and organizational skills
• High levels of personal motivation, independence, a self-starter, a “Can-do” positive attitude and willing to take responsibility
• Able to work to deadlines and be flexible with changing business needs within a fast-paced environment
• Excellent communication and interpersonal skills, and must be able to communicate with internal and external stakeholders.
• Ability to perform under pressure while maintaining a consistent level of work output
• Ability to think outside the box – natural problem solver and not afraid to propose a different approach

Desirable criteria:

• VBA/Macro a strong plus
• Statistical analysis experience a strong plus
• Office 365 (PowerBI, Power query, Power automate) a distinctive advantage
• Operates independently, with no supervision
• Demonstrable ability to examine data for trends, providing insight into client processes

Additional Information

Factor is an Equal Opportunity Employer.

For more, visit: factor.law