Job description
Who we are ?
At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers.
If you are used to buying online, you probably already went though the exprience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare : it drags down customer satisfaction, online reputation and repeat purchase rate while inflating the volume of complaints at customer support.
Shipup is a SaaS company that tracks in real time the orders and deliveries of online retailers in order to create a seamless, branded and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.
The company has been created at the end of 2016 by Romain, Terence and Quentin : 3 co-founders from HEC Paris and Centrale Paris who used to work for Drivy (acquired by Getaround), Rocket Internet, Casper and Dashlane.
Shipup works with more than 400 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Blissim, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).
June 30th 2020: Shipup announces a 6m€ series A in order to open an office in New York and recruit 45 people in the next 12 months.
Our values
- ✊ Ownership
We choose to be here and to do what we do. We are responsible for our objectives and for the output of our work. - Initiative
Taking action without direction from above to improve our knowledge and come up with solutions to problems. Initiative is a key reason for success, and places an obligation not to stifle it. - Empowerment
We encourage those below us to take action and support them if they make mistakes. We explain what we want accomplished and allow flexibility in how it is accomplished. - Caring
Being concerned about our co workers, our customers and the customers of our customers. - ️ Ambition
Always seeing bigger and having a strong desire and determination to succeed.
Job description
We’re looking for our first data profile whose main missions will be to :
- (Build) Set up the data infrastructure
- (Analyse) Make the data available for all other teams
- (Maintain) Keep a machine learning model in production
- (Automate) Simplify and automate our wiring process
Our promise : You will have a complex technical challenge, a lot of responsibility and autonomy
3 reasons to believe us :
- Our data infrastructure has to be built from scratch
- Our data volume is huge
- You will be our first data profile where everything will rely on you
Context : We opened this role for a freelancer until we find the right profile.
As a Data @Shipup, you will
As our first Data profile, you will report to Romain (our Product Director) and work closely with our CTO, technical leaders and other leaders (sales, marketing, CSM, admin…).
Your missions :
- You’ll create the foundations of the data environment for Shipup
- You’ll work on key initiatives to create a data-driven mindset across all teams at Shipup
- You’ll help us scale the data engine powering our shipping carrier integrations: Shipup connects to more than 80 shipping companies with constantly evolving specifications that need to be syncronised with our internal systems
- Work closely with every department at Shipup to collect critical data and insights and power decision making across the company
Our team
You’ll join a team of fourteen led by Quentin, our CTO & CPO :
- Engineering : 9 technical people (1 vp engineering, 2 lead developers/engineering managers, 1 senior front and 5 full-stack/back-end engineers)
- Product & Design : 1 product director, 2 product managers and 1 product designer
Your manager : Romain
Your team : Product & Design
Preferred experience
You could be a good fit if
- You’ve studied in an engineering or statistics school
- You’ve already built a data warehouse, ideally with a large volume of data
- You’ve worked as a data engineer for at least one year on a product experiencing rapid-growth
- You’ve good knowledge of dimensional modeling, SQL and programming skills
- You’re fluent with Python
- Your work is well-crafted and well-tested for scale
- You pay great attention to details. You’ve shipped prior work that is known for its reliability
- You speak english
Recruitment process
Our recruitment roadmap remains unchanged due to health conditions. On the opposite, we need more than ever resources to reach our ambitious objectives.
That’s why we guarantee a fully remote hiring process for all candidates.
Here are the 4 steps of our recruitment process :
️ (45min) Screening call with Quentin, our Tech Talent Acquisition Manager
(01:00) Homework
To evaluate your hard skills
(01:30) Technical interview with Quentin
To evaluate your hard & soft skills and give you more information about our business, product and data challenge
Why should you apply ?
Attractive salary: salary, equity, multiple benefits (meal vouchers, coffees, transportation, health insurance…), sponsorship, relocation package, internal events and offsites
International: multicultural teams where everyone cares for one another (If you want to read what our employees are saying about us on Glassdoor ! ✨)
New renovated office: stylish office located in the heart of Paris ( 75010)
Growth: In 3 years, you will be able to say: “I was there when it was only 40 of us”. Join us at a magical time: Shipup’s been exponentially growing in the past few months.
High-quality equipment: latest Macbook Pro or equivalent
People-centric company: our people matter, work-life balance is important at Shipup
