Job description

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.

  • Conduct code reviews, and unit testing to ensure optimal performance of Guidewire ClaimCenter system, and maintain documentation of the same;
  • Identify potential corrective measures to resolve system issues, and implement such corrective actions within the Guidewire ClaimCenter system or process;
  • Devise modifications for existing system functionalities and develop routine improvements to such systems to improve functionality;
  • Coordinate with multiple Operating Unit Claim’s teams and with Berkley Technology Services IT teams in order to gather information and analyze system functionality;
  • Collaborate with other engineers and developers in developing, maintaining and overseeing performance of databases, software and IT tools within the Guidewire ClaimCenter platform;
  • Provide technical support for claims analyses by adjusting and fine-tuning the data set up, interrogation, and observations in order to accommodate such analyses, per specifications and requirements;
  • Collaborate with stakeholders including Executive, Product, Data and Design teams to assist with data-related technical issues and support data infrastructure needs; and
  • Remain abreast of advancements in technologies that can be integrated with Guideware, specifically as such relates to data processes and/or structures of the Guidewire ClaimCenter platform, ODS, and data processes through integrations with Guideware.

  • Must have a Bachelor’s Degree in Computer Science, Engineering or related field plus 5 years of progressive experience in any occupation which includes the required experience and skills.
  • 5 years of experience with relational SQL databases such as Microsoft SQL Server;
  • 5 years of experience in data analysis, data engineering, and ETL processes: SSIS, WinScp, SoapUI, Putty and MS Visual Studio;
  • 5 years of experience with Guidewire ClaimCenter and Contact Manager data model;
  • 3 years of experience with object-oriented/object function scripting languages: Python, Java, SQL and Stored Procedures; and
  • 1 year of experience creating business intelligence reports.
  • 10% domestic travel required to unanticipated client locations.

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