November 1, 2023
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Toronto, Ontario, Canada, Canada
November 1, 2023
Apply NowJob description
Job Description
Deliver innovative Power-BI visualizations to drive impactful data-driven decisions throughout all Shared Services Business Units pertaining to Operational, Project and Financial decision-making at all levels. Assist with the maintenance of Shared Services O365 ecosystem including MS SharePoint, MS Teams, AD Groups, Rosters including audits of inventory of MS Power Applications. Participate in Platform testing as required.
What You Will Do
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [email protected] .
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted .
Deliver innovative Power-BI visualizations to drive impactful data-driven decisions throughout all Shared Services Business Units pertaining to Operational, Project and Financial decision-making at all levels. Assist with the maintenance of Shared Services O365 ecosystem including MS SharePoint, MS Teams, AD Groups, Rosters including audits of inventory of MS Power Applications. Participate in Platform testing as required.
What You Will Do
- Deliver Reporting & Analysis with Visualizations to Internal/External Stakeholders that represent crucial information, consisting of graphs and charts to represent factors associated with the business outcomes, strategies & projects. Help monitor the direction of services demand and workforce supply by analyzing factors such as productivity, market analysis, internal activities, etc.
- Accelerate Digital Transformation - Drive Operations' data harvesting capabilities.
- Troubleshooting: assist troubleshoot of issues related to information, reports, and databases.
- Quality assurance: ensure that the data collected from multiple sources is accurate & relevant to the business.
- Collaborate the preparation of data for ingestions, intake flows, & coordinate with application development teams to convey the necessary information related to the data.
- Maintain Shared Services MS Collaboration Workspaces: MS SharePoint & Teams including the HUB Network of SP-Sites and the inventory of digital assets.
- Collaborate with Contact Centres’ & BPO Operations Leadership (all levels) to continuously improve data consumption delivery.
- Collaborate with Workforce Team providing event analysis to improve Scheduling & modelling.
- Collaborate with Citizen Developers & Data Scientists to deliver operational insights to process flows & opportunities for improvement.
- Application/ Automations Testing
- Execute Short Term Planning: Today to 1Yr.
- Fundamental capabilities to function in the Role, they include basic statistical understanding & Data Analysis tools use.
- Fundamental to delivering insights, they include ability to engage with various levels of operations’ leadership & Project Managers/ Sponsors leveraging story telling skills to translate data-driven insights into decisions & actions through utilization of visualization tools.
- Curious about data, passionate about the business, problem solver, strategic, proactive, creative, innovative, collaborative and an ability to influence w/o authority.
- Responsible for creation/maintenance of standardized UI adhering to CL Governance, CX & Design principles to deliver consistent reporting driving high-value data harvesting capabilities and data-driven decision making.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [email protected] .
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted .
