Data Analyst

Location: Bury St. Edmunds

*** Mention DataYoshi when applying ***

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

It is important that you complete a formal application form as CV’s alone will not be accepted.

TWITTER - The Trust now has it's own Twitter account for recruitment. Follow us on @NSFTjobs

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your junk mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your junk inbox.

Job overview

An exciting opportunity has arisen for a Data Analyst to join the West Suffolk Care Group at the Norfolk and Suffolk Foundation Trust. The role would suit an individual who possesses a good level and understanding of Excel. The ideal candidate will have experience of communicating complex data sets to non-technical staff and developing Excel dashboards.

We use data creatively and intuitively, so that we can monitor performance against our KPI's and develop effective strategies to improve the patient experience.

Main duties of the job

What is a typical day? We rely on data heavily, so you must be both reactive and proactive in developing and managing reports for use by managers and the Business Support team. You will engage and support clinicians, administrators and managers, you will be the lead for a number of reporting profiles and you will be the point of contact for Lorenzo (our clinical system).

What is expected of me? We are looking for a candidate who has a good level of MS Excel, they will be able to process raw data from other systems and create bespoke reports, a good knowledge of Pivot Tables/PowerPivot and the ability to present data in an easy to read format is essential.

The team! You will work as part of a small team, but you will influence and support a much wider team. We are a friendly and supportive team, we promote collaborative working and we will offer the ideal candidate the opportunity to develop their skills using a number of systems and processes.

Working for our organisation


Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • gym membership
  • NHS discounts and many more.

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Detailed job description and main responsibilities

See main job description for full details of the Data Analyst role and what is expected of the successful candidate.

Whilst currently we can support some remote working, our office is based in Bury St Edmunds and the expectation is that the candidate will work from this office on a number of days per week.

Person specification


Essential criteria

    • Degree level education or equivalent experience in a Science, Technology, Engineering or Maths field.


Essential criteria

    • Experience of analysing data, creating reports and maintaining information systems


Essential criteria

  • Experience manipultaing complex data sets using MS Excel or a similar application

Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.

Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.

The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.

This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.

*** Mention DataYoshi when applying ***

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