Job description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
What you need to know about the role As an individual contributor to the Risk Business Intelligence team, you will be responsible for measuring key servicing and risk metrics for the company. You will get exposure to solving complex problems in big data environment, use data to provide meaningful insights, and drive implementable solutions. This is a great opportunity to be part of critical business decisions being made and delight our customers with the best experiences. Meet our team Business Intelligence team within Global Financial Crimes and Customer Protection organization caters to all risk and servicing related analytical needs for the organization. We enable business to take informed data driven decisions. We collaborate with a wide variety of partners in the company, including product experts, risk management specialists and finance specialists to bring our analytical insights to life, impacting the experience and security of millions of users around the globe.

Job Description:
Your way to impact

Global Financial Crimes and Customer Protection (GFCCP) is responsible for fulfilling PayPal’s commitment to combat money laundering, terrorism financing, and related financial crimes around the world, including sanctions enforcement. This is achieved through a global network of best-in-class investigators and specialized teams dedicated to the development and implementation of strategic policies, advanced analytics, robust reporting, and cutting-edge technology.

Your day to day

In your day to day role you will:

  • Dive into extensive datasets, defining, and tracking essential KPIs to drive actionable insights for informed business decisions.
  • Develop controls and monitoring dashboards to ensure performance against business goals, regulatory requirements, and business priorities.
  • Architect and oversee the entire data infrastructure lifecycle, ensuring seamless automation of processes from end to end, ensuring efficiency and accuracy.
  • Lead or participate in ad-hoc projects and initiatives related to risk management, and operations optimization, leveraging data-driven approaches to address specific business challenges or opportunities.
  • Collaborate with leaders and stakeholders across departments.
  • Analyze reports and other essential intelligence while also providing context for trends and patterns within those reporting packages.
  • Perform ongoing analysis of program-related data (KPIs) and trends. Develop ad-hoc reports as requested to support oversight of GFCCP.
  • Meet regularly with global teams to communicate process changes, and improve standards and procedures.
  • Use data to help management and operations identify and escalate business issues and opportunities.


What Do You Need To Bring-
  • 5+ years of experience in analytics and data science.
  • High proficiency in Big Query, SQL, Python, and Excel.
  • Expertise in building interactive dashboards using visualization tools like Tableau & PowerBi.
  • Proficiency in automating routine tasks.
  • Ability to see the bigger picture, plan, and deliver accordingly.
  • Comfortable with basic statistics; exhibit critical and analytical thinking, with a focus on problem-solving and attention to detail.
  • Experience in leading and delivering end-to-end Business Intelligence Solutions (requirement gathering, analyzing large, multi-dimensional data sets, and synthesizing insights into actionable solutions).
  • Industry experience in payments, e-commerce, or financial services is an advantage.
  • Exceptional communication and collaboration skills to engage with multiple stakeholders and different teams to deliver BI solutions efficiently.
  • Highly motivated, result-oriented self-starter who enjoys working in a fast-paced environment. Proven ability to function well independently as well as in a team.
  • Proficient in proactively gathering requirements and enhancing business value.


Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

REQ ID R0109880

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