Job description

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Workforce Scheduling


Job Summary


This position provides critical support for the quality, validity and integrity of confidential data to use in decision making and organizational efficiency improvement initiatives. The Data Analyst retrieves, analyzes and summarizes business, medical, operations, financial, sales, customer and/or economic data in order to develop competitive and business intelligence, to optimize effectiveness and/or predict business outcomes. Incumbent identifies, analyzes, and interprets trends or patterns and prepares ongoing reports and data visualizations in order to support business decisions. Incumbent is expected to serve as a coach and mentor with advanced data analytics knowledge.


Requirements


EDUCATION


Bachelor’s degree in Science, Technology, Math, Business, Data Science/Informatics, Actuarial Science, Healthcare Management, or other related field. In lieu of degree, five (5) years' health-related, non-clerical experience with an insurance, managed care, or healthcare technology-related organization will be considered.


Experience


Minimum five (5) years' data analytics experience, which includes data extraction, data manipulation, repository building and data interpretation. OR Master’s degree in a related field and three (3) years of data analytics experience.


Advanced experience with rational database i.e. SAS, SQL, AQT and MS Windows based query software.


Experience With Visio Or Other Flowcharting Tools Preferred.


Healthcare industry work experience preferred.


Essential Skills & Abilities


Oral & Written Communication


Problem/Situation Analysis


Analytical & Reasoning


Statistical Analysis


Technical Expertise


Mathematical


Detail Oriented


Project Management


Presentation


Ability to identify and seek needed information/research skills.


Ability to meet deadlines.


#Dice


Skills


Analytical Skills, Attention to detail, Managing Deadlines, Microsoft Excel, Microsoft Office, Oral Communication, Presentation Skills, Project Management, Research skills, Technical Skills, Written Communication


Responsibilities


Conducts experience studies to identify business trends, conduct root cause analysis of business problems, and suggest areas for process improvement., Consults with users or decision makers to identify data sources, required data elements, and/or data validation standards., Develops reports and dashboards that will define, support and/or forecast position of the enterprise., Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed to develop statistics and design methodologies to be used for decision making and new business initiatives., Presents data analysis findings, solutions, and recommendations as required., Provides training and technical support to team members and/or users on customized reporting tools and various work processes., Serves on special projects., Shares knowledge and cross train less experienced team members.


Certifications


Security Requirements


This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.


Segregation of Duties


Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.


Employment Type


Regular


ADA Requirements


2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.

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