Data Analyst

Location: Tampa, FL

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Wholesale Payments Customer Service, Implementation & Operations (WPCSIO) is part of the Digital & Platform Services organization in the Corporate & Investment Bank. WPCSIO supports Payments, Receivables, and Trade Finance Products and acts as the payment hub for JPMorgan Chase, across the firm's business lines. WPCSIO consists of 5,500 employees across 60 sites and supports 142k corporations, financial institutions, governments and municipalities domiciled in over 180 countries. On average, WPCSIO processes 30.1MM transactions daily across 122 currencies valued at $3.2T.

Wholesale Payments Operations and the Payments industry as a whole are undergoing significant amounts of change and disruption - industry, technology, and organizational. It is critical to develop and execute on a strategy that will enhance the organization's business and operational model and position it for continued success.

Role Description:

We are seeking an experienced Data Analyst candidate to join the Data team for the WPCSIO organization. The role joins a team that covers data architecture, data strategy, and use cases for data analytics, AI/ML models, and metrics dashboards across WPCSIO. This team is a service provider to the various WPCSIO teams and to be successful, the candidate need to closely collaborate with a number of Operations and Technology Leaders across their respective organizations.

This role is ideal for a highly motivated individual with a strong passion for data, problem solving, and domain knowledge as well as strong interpersonal and communication skills.


  • Work with Tech, Product and CIB data partners to research, analyze, and solution data use cases
  • Provide leadership as a Product Owner on various data sourcing, dashboards, and AI/ML projects across the organization
  • Works closely with data engineers and data scientists in our team and related partner teams to deliver solutions and develop / foster new ideas
  • Understand the data landscape across WPCSIO and work to leverage all available data resources
  • Evaluate the current data architecture and shape the future state data architecture and roadmap to serve on WPCSIO needs
  • Leverage data skills to research, analyze, and understand data from a variety of data sources including traditional databases, no-sql, Hadoop, and Cloud.
  • Support Predictive data quality efforts leveraging tools such as Owl.

  • Strong Data Analysis skills, including ability to research and understand different data points
  • Ability to start with a high level use case and break it down into smaller, well-defined epics and user stories
  • JIRA, Confluence, and understanding of Agile Methodology overall
  • Experience creating epics, user stories, and providing validation of those stories
  • Basic Database Skills (Oracle, SQL Server) and some SQL.
  • Data Transformation skills
  • Excellent Problem-solving skills
  • Leadership skills to play a Product Owner role to multiple projects
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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