IT Business Intel/Data Analyst

Location: Greenville, NC

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The principle role of the IT Bus Intel/Data Analyst is to plan, design, examine, analyze, develop, implement, administer and monitor business and program processes, operation systems and efficient business and financial systems. Employees evaluate business and program application system functionality to identify gaps, measuring the solution impact to the business operations. Employees design business and program systems solutions by identifying and evaluating options; resolving solution issues; serving as a liaison between the business and functional users to improve productivity; and by development and delivery of training. Employees apply project management methodology. The Business Intel/Data Analyst II develops expertise in one or several business areas and their integration points as well as contributes to strategic planning of system and technology directions. This position will primarily provide support to Banner and Kronos systems.

Systems Responsibilities: In order to perform systems development work, must be able to assume total project responsibility, work with considerable independence, and develop task outlines and schedules for each project. Person must be able to maintain continuing responsibility for multiple projects. Must be able to research solutions to problems and provide management with solution options. Project complexity normally ranges from medium to high in nature. Coordinate the needs of affected departments with diverse and frequently conflicting interests for the design of various accounting and business systems. Coordinate systems design and conversion with department heads, the Vice Chancellor for Administration and Finance, other institutional officers, and internal, State and Federal auditors when required.

Systems Development: Broadly to coordinate the development of systems for use on the ECU campus. Typically, an analyst performs the following tasks while developing systems. Conducts surveys to determine the need for feasibility of, and objectives of systems to meet the needs of the University, the specific department being studied, and external interested parties. Analyzes the degree of mechanization advisable and makes estimates of resources required for development and implementation of a system. Review and makes recommendations for possible computer applications. Analyzes workflow to reduce duplication of effort, improve efficiency, and improve internal control. Prepares reports on desirable systems or system changes for management to review, for approved projects, develops and obtains agreement from the principally involved departments on proposals suggesting a technical approach to a system under development. Such proposals typically include: document flow, accounting treatment and control, forms design, report format, content, frequency, and distribution. For automated systems, provides support to the Information Technology Computing Services department in the form of data on transaction volumes and necessary control to facilitate such technology responsibilities as: hardware selection and acquisition, computer programming and software acquisition, testing and de-bugging. Designs forms for collecting data necessary for manual, mechanical, or automated accounting systems. Finalizes forms design and procedures initial operating quantities for the user. Prepares conversion plans for the implementation of systems, including changes in workflow and job duties, distribution and reorganization of information from the old system into the new system, and the timing of the conversion activities. In coordination with interested parties, especially Information Technology and Computing Services systems, develops an implementation plan for the system or system changes, including the following: advising functional user personnel, testing equipment and document flow, planning for implementation, parallel operation of old and new systems. The above systems development responsibilities may be shared with Information Technology Computer Services where the technical requirements of the particular engagement is necessary. Creates and/or improves procedures necessary for the implementation of systems. Coordinates activities between the system user, management, and other affected departments and parties. Documentation of new processes must be maintained within the department to provide comprehensive support from other departmental staff, sometimes requiring the development and maintenance of process documentation and operating manuals. Writing supporting documentation for manuals for the user of each system designed, and revising these manuals as needed is also needed. This position will require exceptional critical thinking skills as well as oral and written communication skills.

Management Advisory Services: As an analyst, must be able to provide business related management services to various areas internal and external to the division. The size and nature of the engagement may vary depending on the purpose, goals, and complexity of the organization.

Systems Maintenance: The dynamic nature of University operations requires that a continuing effort be applied to keep the systems operation in the most effective and practical manner. To this end, this person must conduct periodic reviews of the working details of operating systems. Analyses are made of the design and flow of forms within a system, and changes are made principally on the basis of the user’s experience, where control parameters permit.

Performs related job duties as required.

Minimum Education/Experience

Master’s degree and 1-2 years’ experience; or a bachelor’s degree and 2-4 years’ experience: or an equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

License or Certification Required by Statute or Regulation


Preferred Experience, Skills, Training/Education

Degree in Business Administration, Information Technology or Accounting including twelve hours of accounting. Knowledge of data sources such as Finance, Human Resources, Payroll and Position Control. Knowledge of relational database structure to identify and interpret data in Oracle Databases for data extraction and reporting. Experience with Ellucian’s Banner software in the areas of Human Resources and Finance. Application administration experience with Kronos’ Workforce Central timekeeping software. Experience in Higher Education and project management as well as experience using tools such as Team Dynamix, Microsoft Office (especially Word and Excel), TOAD, SAS or SQL Developer, Operational Data Store (ODS), Tectia (formerly Secure Shell), ecuBIC, Automic (formerly Appworx), and e~Print are preferred.

Special Instructions to Applicant

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.

Applicants must be currently authorized to work in the United States on a full-time basis.

Additional Instructions to Applicant

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Job Open Date

Open Until Filled

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.

Initial Screening Begins

Rank Level

Quick Link for Direct Access to Posting


East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

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