Job description

Job Description


  • Responsible for leading our data analysis efforts, uncovering insights, and providing actionable recommendations to drive strategic decision-making
  • Lead the development and implementation of data analysis strategies to support business objectives
  • Conduct in-depth analysis of large datasets, identifying trends, patterns, and correlations
  • Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions; including, but not limited to Operations, Marketing, Customer Care and IT teams
  • Design and implement data models, dashboards, and reports to visualize key performance indicators and business metrics
  • Conduct thorough business case studies to evaluate market trends, competitor analysis, and potential opportunities, with a bias for strong ROI and profitability
  • Utilize statistical techniques and predictive modelling to forecast future business outcomes and mitigate risks
  • Interpret complex data and present findings to senior management in a clear and concise manner
  • Stay current with industry trends and best practices in business intelligence, data analysis, and data visualization techniques
  • Drive continuous improvement initiatives to enhance data quality, accuracy, and accessibility across the organization
  • Provide leadership and mentorship to team members, fostering a culture of innovation, collaboration, and excellence


  • Bachelor's degree in Business Administration, Statistics, Mathematics, Computer Science, or related field
  • Proven experience (3+ years) in business intelligence, data analysis, or related roles within the QSR or FMCG/Retail industries
  • Proficient with key MS Office applications (MS Teams, Excel, PowerPoint, etc.)
  • Experience with business intelligence tools such as Tableau, Power BI, or Qlik for data visualization
  • Experience with retail POS systems such as Micros and Gaap will be highly advantageous.
  • Firm grasp on business modelling and building business case scenarios
  • Must be based in Durban, or willing to relocate
  • Position is office-based


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