Quality Data Analyst

Job description

About NJOY

NJOY is one of the largest independent electronic nicotine device (ENDS) companies in the U.S. and a leader in the revolution against combustible cigarettes. With a mission to Make Smoking History, adult smokers have trusted the NJOY brand to offer a range of satisfying electronic nicotine products as an alternative to combustible cigarettes since 2007. In April and June 2022, NJOY made history when the US Food and Drug Administration issued Marketing Granted Orders for NJOY’s ACE Device and Pods and NJOY’s Daily Disposable E-Cigarette, reflecting FDA’s determination that these products are “appropriate for the protection of public health”. With that decision, NJOY became the only company independent of Big Tobacco to receive Marketing Granted Orders for their ENDS products. Exemplary of its commitment to contributing to the improvement of public health, NJOY developed the Standard Research Electronic Cigarette in exclusive partnership with the National Institute of Drug Abuse (NIDA) for use in independent, government-funded clinical studies.

At NJOY, we are adamant that our mission is at the center of everything we do – this includes hiring the right team members to continue to build this History-making company. If you want to make history while being surrounded by the best and brightest colleagues, read on to learn more about this opportunity.


The Quality Data Analyst provides general data analysis and data management support for the Quality department.

Primary Responsibilities
  • Maintain and optimize Statistical Process Control Charts (SPC) for all data points being received from contract manufacturers
  • Compile and develop graphs and charts that clearly depict the capability of various manufacturing processes
  • Act as an administrator for internal Quality software systems, including the Quality and Compliance Document Management System
  • Maintain and update a dashboard of metrics on supplier performance against targets
  • Support product release and change activities for new and existing products.
  • Oversee modules within NJOY’s eQMS solution to house and track all Quality data
  • Coordinate, review, and manage document/procedure change workflow. Review other documentation for accuracy
  • Update, review and manage SOP documentation workflow
  • Assist in the administration of the consumer feedback and CAPA systems
  • Manage relevant supplier and manufacturer documentation
  • Assist in the preparation of NCRs and return to vendors
  • Oversight over product acceptance of incoming materials and in-process materials
  • Participate in Quality and Compliance Vendor Management activities including audits and site visits as needed.
Minimum Qualifications
  • Requires a bachelor’s degree in life science, computer science, data science, engineering, math, or business-related field plus a desired 2-5 years of relevant experience.
  • Experience includes Statistician, Business Analyst, or Quality Assurance/Control in a regulated environment.
  • Knowledge of quality systems and product/process lifecycle management within a manufacturing environment.
  • Strong knowledge of statistical techniques and software (Minitab or similar)
  • Expert computer skills required including Microsoft Word, Excel, Visio, PPT, and Project
  • Excellent communication skills both written and oral, including the ability to navigate potentially challenging situations both internal and external to the business during the coordination of QMS programs.
  • Ability to quickly assess assigned task requirements, identify potential challenges and communicate effectively to expedite the successful execution of assigned work.
  • Efficient organizational skills, including the ability to manage multiple processes and priorities effectively.
Preferred Qualifications
  • Experience with international regulatory requirements and international business partners is preferred.
  • Knowledge of cGMP requirements and relevant industry standard practices is preferred with a demonstrated ability to interpret these regulations to ensure proper implementation in the quality systems.
  • Familiarity or experience with batch records (master records and executed records), change controls, deviations/investigations, audit reports, corrective action requests, standard operating procedures, annual product reviews, and customer feedback

Compensation is based upon experience - $70,000-90,000

Why Work for NJOY?
  • You'll be working in a high energy, fast-paced environment with a best-in-class team, collaboratively driving toward our mission to Make Smoking History
  • An unparalleled opportunity to make an impact
  • A comprehensive and personalized orientation and 6-month onboarding program
  • Monthly cell phone reimbursement
  • Commuter benefits for transit
  • Competitive employee benefits including medical, dental, vision, and monthly wellness offerings
  • 401k with robust employer-match
EEOC Statement

NJOY is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. NJOY is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, marital status, sexual orientation, genetic information, uniform service member, or veteran status, or any other characteristic protected by federal, state or local law. Further, NJOY complies with all applicable national, state, and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. NJOY is an e-verify employer.

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