Supports the development and maintenance of statistical reporting and trends analysis to respond to the operational and strategic mission of Student Services. The incumbent will develop analytics frameworks and reports using data derived from operational systems and feedback in collaboration with Student Services units. The Business Data Analyst develop student surveys, interviews, focus groups and McGill community consultations, as well as advise Student Services on data visualization and storytelling based on relevant sources of data and information. The Business Data Analyst will implement reporting tools to enhance analytics capacity to gain insights on business data and to drive the operations and planning to enhance the student experience.
- Provides advice and subject matter expertise to Student Services units to develop data collection initiatives that support student success and wellness in a holistic manner.
- Facilitates efforts to determine best methods to collect, visualize, and report quantitative and qualitative data and metrics to support the development, advancement, and integration of analytics strategies across Student Services.
- Gather business data, and information needs to determine the best tools and data solutions to meet the needs defined by various Student Services units.
- Provide recommendations and implements analytical approaches and methodologies, including analysis of operational and feedback data.
- Support the evidence-based decision making process by providing robust quantitative and qualitative, and analytical information.
- Collaborates with Student Services units and other units at McGill on the development of data instruments, implementation, and governance.
- Develops reports on trends and data visualization on ad-hoc basis or as part of long-term business key performance indicators.
- Document reporting solutions and tools utilization, including maintaining data definitions.
- Undertake special projects.
Other Qualifying Skills and/or Abilities
- Strong analytical skills; excellent communications skills; ability to transform data into recommendations.
- Preferred candidate will have an advanced degree in social sciences, such as, Educational Measurement, PsychologyProven ability to design and run statistical reports, analyze and build narrative to contextualize results, including storytelling.
- Experience with student affairs, wellbeing, and program evaluation concepts, and student records reporting required.
- Must have strong organizational and problem solving skills.
- Must be detail-oriented with a proven ability to manage, integrate, effectively communicate, update and document constantly changing information.
- Demonstrated ability to set and achieve long- and short-term goals.
- Experience with data analysis and/or experience with data collection, analysis, and reporting, including infographics.
- Ability to work in a PC environment using databases, spreadsheets, statistical and visualization tools to produce analyses and reports, with tools such as SPSS, R, SAS. Python.
- Experience with qualitative data analysis
- Experience using data visualization tools (e.g., Power BI, Tableau) and a Customer Relationship Management system (CRM).
- Ability to work autonomously and as part of a larger team and to build strong relationships with internal and external partners.
- Excellent organizational skills and professional conduct.
- Proven experience working in an environment where confidentiality is foremost.
- Excellent interpersonal skills demonstrating discretion and judgement.
- English (spoken and written). French (spoken and written).
Minimum Education and Experience:
Bachelor's Degree 3 Years Related Experience /
(MPEX Grade 05) $63,140.00 - $94,700.00
33.75 (Full time)
Associate Director Assessment
Position End Date (If applicable):
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, email@example.com or 514-398-3711.