GBO Data Scientist Manager

Location: London

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Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

If you think you could support Visa as a Data Scientist Manager, we want to hear from you - together, let's make Visa a great place to work.

What's it all about?

The Global Business Optimisation team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa's clients and staff to improve portfolio performance, program profitability and cardholder experiences. By coupling in-depth analysis of cardholder behaviour with Visa's world-class products, digital offerings and marketing capabilities, we ensure our clients' programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world.

As part of the Client Services organisation, this role will take ownership of this vision and deliver with excellence for our organisation and our clients. The successful candidate will use strong big data and analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers and merchants. In addition, your analytic expertise will directly impact the strategic direction of the organisation and how we deliver value from our data assets.

The Manager will be a key member in Global Business Optimisation, within Client Services, supporting auth improvement activities based in London (open to other European locations) responsible for building and deploying a single source of truth on insights, facts, and reporting related to the Visa Europe Region. We are also considering candidates from the VE clusters.

What we expect of you, day to day.

  • Collaborate and manage existing market intelligence and research needs across key corridors and markets. Contribute towards the development of strategy and data assets to procure and generate market level intelligence to support and inform auth improvement initiatives.
  • Good starting knowledge of data science tools, with the aim at turning large data into actionable insights. Knowledge of maching learning, automation, AI would be preferrable.
  • Work with internal and external stakeholders to manage existing solutions and work towards producing ready-to-consume insight packages for corridor-, market-, and region-level leaders.
  • Coordinate with existing internally-focused reporting teams to deploy a single source of truth on authorisations. This includes: align on a common set of reports, definitions, and data sources across markets and stakeholders.
  • Contribute towards building and deploying capability to generate forward-looking view of opportunities, develop the hypothesis of key leading indicators of auth trends, gather data and conduct analysis to isolate the key leading indicators of opportunity, develop and deploy the model to continuously track and report on the leading indicators


What we're after...

  • Some experience working in data analysis and/or insight delivery
  • Degree in a quantitative field; advanced quantitative or business degree
  • High level of proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and SQL skills required
  • Some experience working with machine learning, automotion, AI preferrable
  • Working experience visualising data with tools like Tableau; advanced Tableau skills or attitude towards learning fast would be preferrable
  • Strong verbal, written, and interpersonal skills are required
  • Must be proficient in all MS Office applications with advanced Excel spreadsheet skills
  • Visa experience or knowledge of the payments industry is a plus
  • Self-starter with the ability to manage multiple priorities and adapt as necessary to a fast-paced work environment
  • Communication skills to take highly complex statistical output and convey facts to broad audiences
  • Advanced competence in Excel, PowerPoint, and Tableau
  • Fluency in any other European language highly regarded. The position is open in all Visa Europe locations.

Think you have what it takes?

If you are interested in a career that will challenge and inspire you - we'd love to hear from you!

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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