Senior Product Data Analyst - TaxBoost

Job description

Our story:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.

Spread across Berlin and Madrid, Team Taxfix is a compassionate group of solution-finders. We speak our minds openly, and with 350+ professionals from 45+ different nationalities, we're rich in ideas and voices. In five years, we've raised over 100 million euros in funding and helped people reclaim more than 900 million euros.

Your challenge:
As a Senior Product Data Analyst for TaxBoost, you will be working with two cross-functional teams of Product Manager, Engineering Manager, Engineers and Designer developing and improving our operational services. You will become an integral part of your mission teams and will help to shape the strategy, provide actionable insights and advance Product Analytics for Operations further.
You will also be the first Data Analyst in our Madrid office and become the data advocate and voice of data for our colleagues in Madrid.

Your team:
The Data Analytics Team enables everyone in the organisation to make data-driven decisions and drive business growth. We're committed to data democratisation, scalability, and actionable insights.

With a team of BI and DWH developers, Data Analysts, and Machine Learning Engineers, we're building tools and methodologies for data discoverability, accessibility, and reliability. By using, Firebase, Snowflake, Python, Airflow, dbt, Metabase, Looker, Jupyter Notebooks, Intercom and many other tools, we're able to reach our ambitious goals.

Our team members possess a unique combination of technical skills, business understanding, and healthy communication. We can rely on each other to deliver our best and are committed to personal development via knowledge sharing, through mentoring and innovation days.

Your responsibilities:
  • Helping Taxfix understand the customer journey phases and main KPIs, especially around the automation of manual interactions such as contacts or submission reviews.
  • Evaluating potential gain by adding new features and how this can be measured.
  • Enable your team with access to data by providing dashboards and analysis.
  • Proactively generate insights and recommendations that are actionable.
  • Drive experimentation of the operations product by defining objectives, experiment methods, tracking, analysing and providing clear conclusions.
  • Become a Data Partner for your mission team.
  • Educate your stakeholders on the usage of data and help them to become more data fluent.
  • Act as a data advocate for Taxfix in Madrid
  • Diagnostic Analysis
Your profile:
  • 4+ years of analytical experience ideally in Product Analytics
  • Excellent experimentation skills with a focus on A/B testing
  • Very good knowledge of different analytical methods, performance measurement, business reporting and forecasting
  • Ability to be a business partner, good communication and storytelling skills, strategic and business thinking and the willingness to integrate yourself into a mission team
  • Proficiency in SQL including at least a basic understanding of ETL and DWH data modeling
  • Experience in Python or R including packages such as Pandas, NumPy, Scikit-learn, Statsmodels, etc
  • Proven practice of being able to make an impact on a product using data
  • Experience with B2C organisation, product organisation is a must, experience in Fintech industry is plus
Why Taxfix?

  • A chance to do meaningful, people-centric work with an international team of passionate professionals.
  • Holistic wellbeing with free mental health coaching sessions, yoga, and a discounted membership to Urban Sports Club.
  • A monthly allowance to spend on home support services, including childcare, housekeeping, pet sitting, tutoring, and elderly care.
  • for unlimited contracts Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
  • Dedicated relocation and visa support for those that need it.
  • Choose to work from home or our modern office when needed—plus healthy drinks and snacks when you do come in.
  • 27 annual vacation days and flexible working hours.
  • Full trust to take ownership of your work in a flat hierarchy where feedback is encouraged and expected.
  • A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
  • Work from abroad for up to one month every year. Just align with your team, and then enjoy your trip.
  • Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible.
  • for Berlin Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
  • Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture below:

At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.

Not sure if you meet all the requirements for this role? Please apply anyways. You might bring something special to the team that we hadn't previously considered.

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