Job description

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Are you interested in having a real impact on millions of customers in the UK?

Want to see your solutions have a tangible impact on key business KPIs such as Churn, Conversion and Customer Satisfaction?

Here in the Data Science team for BT Enterprise, we’re working hard to ensure that the Machine Learning solutions we build are centred around creating a personalised customer experience that ensures each customer’s needs are catered for whilst having the responsibility of positively impacting key business KPIs.

This is an excellent opportunity to join a growing data science team which is utilising the latest cloud technologies to deliver decisioning solutions fo the Enterprise business of BT.

You'll have the following responsibilities

  • Work together with business stakeholders to define the purpose and structure of predictive Data Science models
  • Develop and operate Machine Learning tools and predictive models, using XGBoost, Tensorflow and more, both on-premises and on Google Cloud Platform
  • Identify the appropriate data sources, create new data features and engineer the raw data to model input pipeline
  • Maintain and evaluate models, implement Control Groups and A/B testing regimes to estimate the value of the models for the business and communicate the results to the relevant stakeholders
  • Identify new opportunities to add value to the business through the application of Data Science, Machine Learning and AI techniques
  • Nurture strong stakeholder relationships to help build up a good understanding of their business areas
  • Work in agile squads or cross-functional project teams as the data science expert
  • Coach more junior members of the Data Science team and help them develop.

You'll have the following skills & experience

  • Experience in developing Data Science tools using coding in Python (including functions, pandas and sklearn pipelines) and SQL
  • Experience with using open-source Machine Learning frameworks such as XGboost, scikit-learn and TensorFlow
  • Knowledge of the fundamental Statistics and how Machine Learning models such as random forests and neural networks work
  • Experience in presenting complex problems to a non-technical audience using plain language
  • Ability to build well-rounded predictive models using common ML frameworks such as XGBoost, scikit-learn and TensorFlow
  • Ability to deploy Machine Learning models on Cloud Platforms such as AWS and GCP
  • Ability to explain ML solutions in simple terms for non-technical stakeholders
  • Able to communicate and present complex data problems effectively to influence key business decisions
  • Able to wrangle and cleanse data
  • Able to work well in a team, to create strong and trusting stakeholder relationships, and to collaborate across the business
  • Interested in continuously developing skills in the areas of Data Science, Machine Learning, AI and Cloud.
  • Good to have: a deep understanding of fundamentals of probability and statistics.


  • Competitive salary
  • 10% annual bonus
  • Access to excellt training tools, programmes and communities to help you connect. learn and grow
  • Pension scheme (up to 10% BT contributions)
  • Flexible Hybrid working
  • 25 days annual leave (plus bank holidays)
  • Shares Plan
  • Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.
  • Discounted BT products and services

#LI-EL1 #LI-Hybrid

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Please let the company know that you found this position on this Job Board as a way to support us, so we can keep posting cool jobs.