Data Analyst for Learning Impact

The Data Analyst for Learning Impact is a member of the Learning Design and Evaluation Team, a fast-paced, learner-centered design and development team within Professional Education (PPE) at the Harvard Graduate School of Education (HGSE). Professional Education serves more than eighteen thousand educators in early childhood, K-12, and higher education around the world each year through a diverse portfolio of professional learning offerings.

Reporting to the Director of Program Development, the Data Analyst for Learning Impact will drive efforts to leverage data and systems-thinking to help ensure that PPE programs provide a transformative learning experience. This role will assemble, clean, and analyze both quantitative and qualitative data to help us evaluate our 140+ program offerings for quality and learning impact, as well as researching and recommending additional learning metrics. This role will also manage PPE-wide processes to maintain, scale-up, and continuously improve our practices to maintain alignment with the IACET accreditation standards for continuing education units (CEUs) which are granted to participants upon completion of select Professional Education courses and series.

Position Description:

Impact Measurement and Evaluation (50%)

This role will lead and implement analysis of a variety of learning data to inform continuous improvement to help ensure that PPE programs provide a transformative learning experience.

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  Improve and standardize program evaluation surveys.
• Analyze quantitative and qualitative feedback stemming from program evaluation forms and visualize results.
• Propose mechanisms for sharing impact and evaluation data across PPE to facilitate data-driven decision-making from design through delivery and debrief.
• Analyze additional data related to learning such as attendance, completion, participation in discussion boards, level of interactivity, etc.

• Conduct targeted programs audits using rubrics to evaluate teaching practices.
• Research and recommend additional learning metrics stemming from HGSE research, teaching and learning centers, and published sources.
• Support data migration across platforms as appropriate (Canvas, Qualtrics, SalesForce, Excel, etc.).

Manage and Scale-up IACET accreditation practices (50%)

This role will manage a PPE-wide process to maintain and improve our policies and practices to ensure continued alignment with the IACET accreditation standards.

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  Serve as in-house lead on the evolving IACET accreditation standards. Drive efforts to keep our policies and practices compliant and up-to-date.
• Ensure continued documentation of IACET-driven practices and steward the repository of routine documentation for each program that offers CEUs.
• Collect and/or create necessary documentation whenever a program will offer CEUs for the first time, by collaborating closely with program’s Portfolio Director and members of the Admissions, Marketing, and Program Delivery teams.
• Coordinate a comprehensive review of relevant PPE policies to ensure consistency, coherence, and alignment with overarching HGSE policies and IACET requirements.
  • Align policies across platforms, such as learner-facing policies (withdrawals, extensions, etc.), faculty-facing policies (use of smart goals, facilitator training standards, feedback practices, etc.), and staff-facing policies (course evaluations, debriefs, etc.).
  • Conduct periodic gap analysis between IACET standards and PPE policies and practices to identify any areas for improvement.
• Keep abreast of any new or updated IACET standards, educate PPE stakeholders, and updates PPE policies and workflows as appropriate Draft the annual report per IACET standards.
• Draft the annual report per IACET standards.
• Collaborate with Program Delivery Team to ensure CEUs are distributed to participants efficiently and effectively.
• Analyze data on the share of participants who opt into CEUs and support strategic analysis related to role of CEUs in the broader professional education field.

• Bachelor’s Degree required.
• Minimum 3 years of experience analyzing data and/or supporting policy implementation.
• Experience with quantitative research methods/statistics and related statistical packages is required.

• Masters in education or learning assessment preferred.
• Excellent analytical and research skills; ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations.
• Ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
• Strong attention to detail, ability to consistently demonstrate diplomacy, sound judgement, and flexibility as well as strong problem-solving skills.
• Excellent organizational and time-management skills; proven ability to independently plan, organize, and implement team-based projects with minimal oversight.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere.
• Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
• Ability to proactively assess work operations and anticipate potential problems.

• Hiring and retaining staff reflecting the diversity of those we serve;
• Providing employees opportunities to learn, grow, and be challenged;
• Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation;
• Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion;
• Communicating transparently and respectfully; and
• Fostering an inclusive, respectful, and professional work environment