Lead Data Scientist

READY FOR ANYTHING

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

We’re brimming with ideas, ambition and a readiness to apply bold thinking and risk awareness to make a difference where it matters most.

As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

The Role

We’re looking for a Lead Data Scientist to assist with the transformation of Accelerator (currently including Poncho Insurance) into a truly data driven business through the creation and execution of a holistic data & analytics strategy. You will be responsible for the implementation and delivery of machine learning and reporting on existing as well as new data sources to drive value for the business. Managing a small team of 3 data scientists, you will maintain existing data models as well as develop new data models. This is a really exciting opportunity to work in a start-up environment within a large organisation like us!

Key Responsibilities

• Be a thought leader in data management and utilisation, providing strategic direction while working with a multi-disciplinary team of highly skilled engineers
• Drive business outcomes through machine learning and advanced analytic techniques
• Responsible for the management and implementation of reporting and analytics for the business
• Seek out and utilise new sources of external data
• Bring in a market view of insurers/ financial services data and analytics capability and steal with pride
• Lead a small team of data scientists to develop solutions in a fast-paced business, looking at ways to find a balance between skill and challenge level
• Work with experts within IAG Group and externally to get stuff done
• Design and build products, experiences and offers that meet customers’ needs to improve customer experience and create growth
• Help achieve business targets and sales, service and retention outcomes
• Help develop a live, intelligent, accessible and visualised cross-functional analytics platform
• Use data & analytics to identify initiatives to improve profitability, lower the cost base and improve the customer experience across the whole value chain
• Work with the team to build out full sales funnels including product/ channel/ promotion/ customer/ multivariate test etc. Segmentation

Skills & Experience

• Proven delivery of Customer and Commercial outcomes
• Ability to communicate complex, quantitative analysis in a clear, precise and actionable manner
• Experience with cloud infrastructure providers such as AWS and GCP
• Experience managing teams of people
• Knowledge of leading analytics practices, trends and partners
• Experience in producing visualizations to make analytics accessible to all
• Experience in Python and SQL
• Machine Learning experience
• Exposure to leading data engineering practices
• Degree in Statistics, Computer Science, Decision Science, Mathematics, Information Management or other relevant technical field
• Desired knowledge of analytics tools/languages such as R
• Desired experience working with intermediated parties, including retailers
• Desired experience with external datasets including social medial data

Ready for anything? Let’s talk.

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviors. We encourage applications from all backgrounds and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. If we can provide support with access requirements, alternative work arrangements please advise us via your application.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.