FedEx Services

Data Analyst

Job description

Job Summary:
Under general supervision, designs and implements processes and solutions associated with a wide variety of data sets used for data/text mining, analysis to enable informed business decisions. Gains insight into key business problems and deliverables by applying statistical analysis techniques to examine structured and unstructured data from multiple disparate sources. Uses current and emerging technologies to evaluate trends and develop actionable insights and recommendations to management, via an increasing understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, and fact-based management to drive decision-making.

Organizational Information:
The FedEx Global Sales Operations (GSO) team supports the global sales force with core sales operations systems and processes and directly supports the FedEx Services Sales team with planning and execution. GSO defines customers and matches them to Sales professionals, creates compensation strategies and executes compensation processes, and builds tools and resources to make the FedEx Sales team more effective.

Minimum Qualifications:
Bachelor's degree in information systems, computer science, or a quantitative discipline such as mathematics, engineering, operations research, economics or Finance. Two (2) years work experience in measurement and analysis, quantitative business problem solving, operations analysis, marketing analysis, simulation development and/or predictive analytics. Proficient in analytics software and applications. Good interpersonal skills. Good written and oral communication skills.

Domicile: This position will be domiciled in Memphis, TN.
Remote Work: The ability to work remotely within the United States may be available based on business need.
Relocation: Relocation assistance may be available based on business need.

Notice: Sponsorship for this position is not available for new hires.

Application Criteria: To be considered, please upload a copy of your current resume to include beginning and ending dates for each employer/position and answer job screening questionnaire.


FedEx. Where now meets next.

Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.

FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.

FedEx has been recognized on many different lists both for business success and for being a great employer:

  • Fortune World’s Most Admired Companies – 2021
  • Forbes Best Employers for Diversity - 2021
  • LinkedIn Top 100 Companies - 2021
  • TIME 100 Most Influential Companies - 2021
  • World HRD Congress Best Gender Equality Workplace – 2021
  • InsiderPro ComputerWorld Best Places to Work for IT – 2021


FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.

FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [email protected].

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