Global Customer Support (GCS), is the global organization responsible for technical services in the Diagnostics Division. GCS supports the service organizations of the Roche affiliates and the Lifecycle-Teams.
GCS is also making sure that service requirements- & concepts are considered in the product development process to ensure that the design of instrument and software products facilitates effective and efficient service, maintenance and customer support processes.
Currently, approximately 7,500 Service employees work around the world for world class Customer Service. Roche Diagnostics is ranked number one in overall Customer Service satisfaction.
As a Data Engineer, you will understand and aid in the implementation of database requirements, analyze performance, and troubleshoot any existing issues; as well as perform IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs in support of data science projects
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc
Who You Are
You have a Bachelor’s degree (master preferred) in Data Science, IT, Economics, Applied Math or equivalent.
You are proficient in English (Excellent verbal and written communication skills).
You have approx. 4-5 years of working experience in a Data Analyst or Data Warehousing position.
Ability to translate data analytics in actionable results for the senior management
You are self-motivated, proactive, taking initiative and going beyond call of duty
You have exceptional problem-solving skills and you are a good team player
You have the ability to work comfortably in a cross-functional setting and with business senior executives
You have experience working with SQL and Python
If you have any questions, please visit our FAQs and videos at you have any questions, please visit our FAQs and videos at https://https://www.roche.com/careers/jobs/faqs.htm
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.