Enrollment Data Analyst II

Description

Be part of an extraordinary team

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

The Agency Service Representative II is responsible for routine maintenance, updates, and reconciliation of enrollment databases for assigned markets, and resolution of fundamental enrollment issues. Analyzes and resolves moderate to complex errors resulting from automated file updates.

How you will make an impact:

• Maintains and updates enrollment profiles for assigned markets, often requiring high volume data entry.
• Monitors receipt of State enrollment files and communicates issues to management.
• Responds to enrollment verification requests and updates applications accordingly.
• Researches and resolves eligibility inquiries, verifying basic enrollment/eligibility information and ensuring that the enrollment database reflects correct data.
• Researches and resolves membership discrepancies identified through monthly quality reports.

Qualifications

Minimum Requirements:

• Requires a high school diploma or GED equivalent
• A minimum of 2 years of experience in an analytical role; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• AA/AS in Business, Healthcare or related field preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Anthem approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc. has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World's Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.