Your Opportunity

The purpose of the Product Analytics Team is uncovering deep insight into our customer and user engagement across our product portfolio, and delivering meaningful, relevant, and measureable intelligence to Product leadership. Our team's goal is maturing the analytic capabilities of our Product organization, and realizing what is possible with the incredible amount of business, user, and customer data New Relic generates.

We’re looking for a Sr. Data Analyst that is intellectually curious, thorough in their attention to detail, and driven to realize the full potential of product analytics. You will partner with the product, engineering, marketing, and sales teams to provide meaningful insights and impactful recommendations. You are technically adept with a good eye for business, and passion for making an impact through creative storytelling and timely actions.

What You’ll Do

• Your goal is to increase our analytics capabilities and deliver meaningful insights to the business derived from the models and insights you generate
• You are inventive, independent, and passionate about having a huge impact on a new team.
• You strike a balance between technical literacy and business savvy.
• You love telling stories with data, and care greatly for the truths that high fidelity data reveal about our customers and products.
• Partner with business owners across the company (product, finance, sales, engineering, etc.) to extract and analyze data from large data tables using SQL, Python or R to translate findings into actions.
• Routinely write efficient, legible, commented, and reproducible code.
• Investigate and analyze new data sources to discover business value hidden in our data.
• Architect scalable data models consisting of business-user friendly data marts from online and offline data sources.
• Work closely with data engineers in order to automate the collection and analysis of the raw data required for the models you build.
• Clearly scope, track, execute, and communicate on projects (ticketing system experience is a plus) in an agile environment.

Your Qualifications

Must Haves:

• A specialist in writing standard, maintainable SQL/Python, from the basics to window functions.
• B.S. + 4 years of industry experience, within a quantitative field: Computer Science, Engineering, Operational Research, Statistics, Economics or related fields.
• Knowledgeable of relational data models and statistical principles.
• Experience working with data warehousing concepts, terminology and architecture.
• Structured analytical approach to problem solving.
• Extraordinary degree of intellectual curiosity.
• Comfortable in a loosely structured and ambiguous problem solving environment.
• Overall, a highly driven, results-oriented, creative and nimble problem solver with a desire to deliver business impact. Ability to prioritize and set direction in a dynamic environment is a requirement.

Nice-to-have:

• Knowledge of Growth metrics and use of SaaS Pirate metrics, calculations, and definitions (AARRR)
• Understanding of how to use statistical and machine learning packages
• Experience using any of the following tools - Snowflake, Salesforce, Tableau, Periscope Data, Looker, Mode Analytics, JIRA (tickets), Airflow (Data ETL), Amplitude, Heap, Optimizely, Marketo, Intercom, Drift

Please note that visa sponsorship is not available for this position.

Our Office

Our office is in the center of downtown Portland, situated in a thriving tech community in the Pacific Northwest. We enjoy easy commute access and a plethora of good eats and great coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)—all while maintaining the energy, agility and fun of a start-up.

About Us

New Relic (NYSE: NEWR) is the industry’s largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. We’re proudly trusted by more than 50% of the Fortune 100.

Founded in 2008, we’re a global company focused on building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit newrelic.com.

Our Hiring Process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

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