Job description

Role: Senior Data Engineer
Role type: Ongoing Full Time
Grade: SNSW Grade 9/10 -The package includes base salary ($117,324 - $141,313), plus employer's contribution to superannuation and annual leave loading.
Location: Sydney - Hybrid work arrangements available

About ServiceNSW

At Service NSW our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivery first-class customer experience to all citizens and businesses across NSW.

Click here to see what we do


About the role:

We are currently looking for a Senior Data Engineer to join our team. This role is primarily responsible for support and development of several applications in the BI Infrastructure landscape.

We are a small team of talented, dedicated and supportive colleagues. Team works flexibly using agile work practices.

In this role, you will:


    • Perform all the activities involved in the support and development of BI applications that includes Microsoft SQL (T-SQL), SSIS ETL, Tableau/Domo. The position holder will also need advanced query skills using T-SQL.
    • Provide expert advice to stakeholders, recommending and implementing ways to improve data efficiency and reliability
    • Uses agreed standards and tools to design, develop, test, correct and document moderate to complex programs and scripts
    • Provide validatation and reconciliation expertise to ensure accuracy and consistency of data in the datawarehouse, and in dashboards/reports
    • Make complex and technical information and language simple and accessible for non-technical audiences, facilitating difficult discussions


To be successful in this role you will have experience in a similar role working in a large and complex commercial environment, along with the following skills:

Essential:


  • Development experience using Microsoft SQL Server toolset
  • ETL Development experience in any of the prominent ETL applications such as SSIS, Alteryx, Talend etc
  • Knowledge of enterprise CRM Applications such as Salesforce/Siebel
  • Experience or very good understanding of Data Modelling/System Design of enterprise Data Warehouse
  • Development experience in T-SQL and MS SQL Server
  • Experience with REST APIs and JSON.

    Desired:
  • Cloud experience, AWS preferred
  • Exposure to data governance, master data management, security
  • Development experience in Tableau/Domo
  • Experience with Google Analytics

    Non-Technical Skills:
  • Excellent attitude and disposition towards Customer Service
  • Ability to document processes and procedures with close attention to detail
  • Organised and quick learner
  • Ability to collaboratively work within the team, department and organisation

If this sounds appealing to you, we welcome your application!

To Apply:

Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.

The talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Salary Grade 9/10, with the base salary for this role starting at $117,324 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Tiffany Martin via [email protected].

For enquiries relating to the role please contact Rowan Burke via [email protected]

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday 5 April 2023 at 9:59am

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

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We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via [email protected] or 02 9494 8351.

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