Job description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:

This is a remote role to support the rapidly growing Happy Returns. Happy Returns is solving the #1 pain point of e-commerce: returns. We do this by providing a seamless system of technology, service, and logistics that gives shoppers the frictionless returns they want and retailers the low-cost and efficient service they require. Happy Returns operates a national network of Return Bar® locations staffed by friendly, well-trained Returnista® return specialists located in premier shopping centers, national and regional store networks, independent boutiques, and other convenient spots. Happy Returns is a venture-backed startup based in Los Angeles, CA. Come join our dedicated, fast-growing team and help us transform online shopping by making returns beautiful!

Job Description:


Happy Returns is growing at a rapid pace and is building a new team of Data Scientists.  This team will lay the foundation for all things data related, supporting the growth of Happy Returns for years to come.  Scientists will be expected to work alongside current engineers to ensure existing tables accommodate the future needs of the business.  In addition, the team will also collect and organize other sources of data, building their own complimentary system of data tables.  Collectively, the data structure which they create and operate will generates a unified set of data tables for reporting and planning.  Via this data structure, the team will effectively share insights across many departments including Sales, Warehouse Operations, Automation and HR.  Insights will span historical reporting, as well as, planning and forecasting into the future.  Machine learning, automation, and predictive modeling will be key to providing both accurate and timely reporting.

As part of the team’s inception, those joining will be building from the ground-up. In turn, we are looking for driven individuals who have vision and experience to create on their own. The environment is fast paced, and productivity expectation is high. Those joining the team should be ambitious and ready to contribute to the fast growth of the company. You will have a chance to observe the impact of your work firsthand. More importantly, many departments across the company will be able to observe your impact firsthand.  You will also have exposure to varying levels of management as all of the initial work will have high visibility. 

So – if the idea of building something from the ground up, working independently on highly visible projects, and immediate impact appeals to you, we want to hear from you.

Minimum Qualifications:

  • Master’s or Bachelor of Science degree in a STEM discipline
  • 4-5 years of experience in analyzing large, multi-dimensional data sets and synthesizing insights into actionable solutions
  • 4-5 years experience in creating data, forecast and machine learning models
  • Experience with databases, creating data tables and architecting data structure
  • Experience in managing data projects from inception to delivery, in an independent manner
  • Ability to solve complex problems and synthesizing insights into actionable solutions
  • Fluent in SQL, Python / R or any other scripting language
  • Advanced excel skills, including VBA experience.
  • Familiarity with visualization tools such as Looker or Tableau
  • Proven ability to effectively work amongst various groups while providing clarity
  • Excitement for working in a start-up environment with high level of ambiguity and change
  • Excellent communication skills, both written and verbal, to influence cross-functional teams

New York City Only : The pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background and experience in determining final salary. All PayPal employees are shareholders in our Company, so equity is part of our total compensation plan. This role is also eligible for health insurance, stock purchase plans, retirement savings benefits, stock awards, life insurance and disability benefits, and paid time off for sick leave, parental leave, vacation and PTO. To learn more visit This information is provided per the New York City Human Rights Law. Base pay information is based on market location.New York City Salary in USD: $136000 - $168000

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

To learn more about our culture and community visit

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

REQ ID R0093526

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