Revenue Data Analyst

Meet Benevity

Benevity's award-winning corporate purpose software empowers companies and their people to take social action on the issues and causes they care about. Through giving, volunteering, grantmaking and positive actions, we help 650+ clients (and counting!) build better cultures and engage their employees and customers to create greater social and business impact. We're also one of the first B-Corps in Canada, meaning we're as committed to purpose as we are to profits.

Discover your purpose at work

If what you really want is more than just a J-O-B — a place where your work has meaning and makes a real impact — Benevity is the place for you.

It's hard not to feel a sense of purpose from helping the world's coolest companies do more good. In fact, 92% of Benevity-ites say they're inspired by our mission (we call it our Moonshot!) You'll get to make a difference in the world alongside equally passionate coworkers and leaders who are invested in being part of a tech transformation at a high-growth company that is changing the way businesses and people have impact.

You'll get that competitive salary, flexible health benefits, mental health support, a generous bonus program, stock options, a hybrid office/home work environment and so much more. Plus, Benevity's very own MyGoodness program inspires our people to donate, volunteer and take action for the causes and issues they care about.

If you want meaning, purpose and growth, you belong at Benevity.

Join a company where DEIB isn't a buzzword

The diverse backgrounds, experiences, skills and passions of our people make it possible for us to keep innovating as the market leader in our space.

Diversity, Equity, Inclusion and Belonging are part of Benevity's DNA. You'll see the impact of our massive investment in DEIB daily—from our Black Employee Network making space for us to have difficult conversations to our Pride events and the exceptional diversity on our leadership and tech teams.

We strive to build a strong culture of Belonging so that every Benevity-ite feels included and can thrive as their authentic selves — in a place where everyone has an equitable opportunity to shine!

If you want to feel seen, heard and celebrated, you belong at Benevity.

As the Revenue Data Analyst, you will act as a business partner to the Client Success and Renewals organization, working cross-functionally across the client journey to surface insights that can help improve the client experience. You will improve operating processes and accomplish high-priority projects. The most important attributes for success include a deep curiosity rooted in data combined with the ability to partner across a disparate set of stakeholders. As part of the role, you will report to the Manager of Revenue Analytics.

What You Will Do

• Develop deep understanding of the metrics that improve Client Success and build the analytics around it with the goal of driving insights to actions.
• Partner with the Client Success & Renewals leadership team to determine and define requirements as well as project scope.
• Ensure data quality across multiple systems of record and flag areas of continuous improvement for our data lake.
• Own the relationship with the Client Success and Renewals leadership, be the subject matter expert, and address deep-dive questions with follow up insights and recommended actions.
• Own and champion high impact projects across the Client Success and Renewals Organization.
• Own various special data-focused projects to support planning/forecasting, and ongoing operations.
• Support day-to-day inquiries from the team, providing prompt and efficient resolution to a wide range of issues and developing operational processes.

What You Bring

• 3+ years of experience in a fast-paced analytical role (e.g., Management Consulting, Business Intelligence, Finance).
• Experience using analytical frameworks, data, and tools to work on complex projects, facilitate alignment across multiple senior stakeholders, and reach, actionable answers to challenging and ambiguous problems.
• Hands-on experience coordinating projects and working with cross-functional leaders across the business to identify areas of improvements, propose and implement solutions.
• Knowledge of data and data manipulation in typical SaaS products such as Salesforce, Gainsight, and traditional spreadsheet software such as Excel.
• Technically proficient in SQL; Ability to model simple data pipelines using SQL.
• Create and automate operational dashboards to monitor changes in business performance.
• Experience doing market comparisons on client success metrics, identifying trends, and advising senior leadership on growth strategy/investments.
• Advanced knowledge in Microsoft Office programs, particularly Excel