IT Business Data Analyst

Company Description

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 4.56 billion Euros turnover, over 800 laboratories across 50 countries and about 50,000 staff.

Job Description

As part of the IT Infrastructure Support Team for Eurofins Food & Feed and Environment Testing Europe, you will join a growing international team. The IT Business Data Analyst will support the management of the IT Staff, Finance and Data Analytics of a large IT infrastructure organization of 250+ people operating in over 20 countries across Europe. In that capacity your primary responsibility is going to be to provide high-quality analytical solutions for IT Management regarding IT service and people’s performance.

MAIN ASSIGNMENTS:

• As a business analyst, support the IT projects and teams and assist in their governance,
• Develop and maintain central tools, dashboards and reports to be able to monitor, analyse and present on,
• Operational performance such as IT KPIs and SLAs on like backlog, first call resolution, average handling time and quality,
• Delivery performance, for example: expenditure and progress of IT projects, gap analysis,
• oOur IT staff such as skill overview, development needs, training progress, individual and team performance.

Qualifications

REQUIRED SKILSS:

• Good level of English,
• Excellent analytical skills,
• Very good knowledge of at least some analytical tools such as MS Excel, MS Access, Power Apps, Power BI, Power Query, SQL,
• Excellent problem-solving skills,
• A high level of adaptability in order to accept change and reduce unnecessary delays and confusion,
• Ability to present findings appropriately to different type of audiences,
• Decent knowledge of SharePoint and PowerPoint,
• Ability to successfully manage multiple tasks simultaneously,
• Self-motivation,
• Dynamic, proactive personality with a strong sense of responsibility regarding priorities and data quality.

Additional Information