IKEA

Data Analyst, Customer Domain, Amsterdam/Malmö, Gr...

Job description

Why we will love you

At IKEA, you’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Our different views, backgrounds, and personalities make us better understand our customers, give us more fun at work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.

IKEA is taking huge steps in its digital transformation and our Data Analysts are working in cross-functional teams to transform IKEA into a more data driven company by delivering advanced analytics derived from web and app sources.

WHO YOU ARE

Your driving force is the will to make things better. To uncover the opportunities that companies didn’t know they had, using a multitude of data sources and visualization options. You’re interested in pushing the boundaries of what the community thought was possible within web analytics and ready to leave no stone unturned in your pursuit of powerful revelations and insights.

You are a Data Analyst who’s ready to take the next step and work with one of the world’s possibly largest and most extensive data sets for Web, App and future omnichannel analytics.

We want you to join our diverse team within Data & Analytics consisting of data analysts, data scientists, data engineers and data stewards based across Sweden, the Netherlands and Spain.

You recognize yourself in the following:

  • A curious world class problem solver who wants to keep learning!

  • Consider data to be the starting point for solving (almost) any business problem

  • Enjoy figuring out how to use your extensive knowledge of SQL and code to derive insights from large datasets in order to solve real-life, fast-paced business problems and enable others to do the same

  • Have a specialized background in analytics, computer science, engineering or an equivalent area

  • Loves to visualize data through advanced visualization tools (Qlick, DataStudio, PowerBI) and to tell compelling data stories to non-technical stakeholders and developers

  • Able to work with a balanced trade-off between care and speed, and understands that rapid insights may come at an initial cost of rigorousness

  • Have experience in digital product development and how translate to business input into testable hypotheses, features/models, or metrics

  • Are a team player who takes ownership and builds cross-functional relationships

  • Are passionate about the possibilities of Data & Analytics and the value it can generate for business

This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think long-term and invest in people’s development together with us.
The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.

What you'll be doing day to day

You’ll be a vital part in the transformation of IKEA into a more data driven company by ensuring that data and insights becoming a natural part of the organizational workflow and impact present and future decisions on business and product strategy.

For example, we are developing models, dashboards and tools to answer questions like:

  • How do our customers use IKEA’s digital touchpoints – online or in store? How do they interact between different channels? Can we detect the bottlenecks in the funnel and their root causes?

  • Can we understand key insights relating to digital product useage and range interest to better tailor our offer across the globe?

  • How can we make it easier for more customers to find, explore, buy and engage with IKEA in new and existing touchpoints?

  • How can we use visualizations to show the performance of our Digital Touchpoints?

  • How can we use Data to understand and improve our conversion rate, AOV, engagement rate or other key KPIs?

  • How can we most effectively personalize our experiences and attract more customers to use them?

  • What effective combinations and analyses can we create across multiple data sources to create omnichannel insights?

Our team within Ikea

You will work in Data & Analytics together with other Data Analysts, Data Scientists, Data Engineers, Data Stewards and Data Architects. Together you will be joining cross-functional teams consisting of colleagues from Technology, Product and Design from the domain. All of you together will be creating the best solutions to serve our customers with a frictionless buying journey across all touchpoints.

IKEA has long been a global leader in home furnishing. We are proud of our vision to improve the everyday life of the many people. But our industry is quickly changing, and we need to adapt to stay competitive. To facilitate our digital growth ambition, we are working in different locations world-wide. The home office for this role will be Malmö, Sweden, Amsterdam Netherlands or Madrid, Spain but we act as one global team and work together on global solutions.

We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about solving business problems, but also about learning and having fun together.

WHAT WE CAN OFFER YOU

  • Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with Data & Analytics colleagues in other specialist teams

  • Opportunities to have global impact with your work on our ecommerce performance

  • Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open source tools across the board

  • Hardware and Operating System of your choice

  • A team of great colleagues to learn with and from (with world-class experience across all aspects of Data & Analytics)

  • Continuous learning (we aim to spend 20% of our working time on learning)

  • Flexible and friendly working environment in a truly value-based company

Questions and support? Let's connect!

Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

If you have questions regarding the recruitment process, please reach out to Annette Björkquist-Åhstedt at [email protected]

Please apply with your application in English. Note that we can’t process any applications through email. Thank you!

Studies show that members of underrepresented communities don’t apply for jobs unless they’re 100% “qualified”. If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014”

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