Data Scientist

READY FOR ANYTHING

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

We’re brimming with ideas, ambition and a readiness to apply bold thinking and risk awareness to make a difference where it matters most.

As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

The Role

We’re looking for an experienced Data Scientist with a strong background in statistics and SQL, Python and/or R skills to join our team! Do you want a role where you can really make a difference? Then this role could be perfect for you!

In this role you will apply your deep expertise in analytics and data science techniques to enable better customer understanding and inform business decisioning for us here at IAG. You will also get the chance to mentor junior analysts in the team on data science & analytics techniques.

This is a great opportunity to join an established, highly collaborative and award winning* Analytics team to work on ways to leverage Analytics & AI to improve the experience for our customers.

• Guidewire global award for innovation in insurance 2020 & Melville Actuaries Summit Prize 2021

Key Responsibilities

• Contribute to a shared analytics architecture and plan for machine decisioning, claims optimisation and manage components of delivery to that plan.
• Elicit and understand stakeholder needs before scoping and developing analytical methodologies to generate training data and build advanced analytical models and solutions with a view to activating them within IAG’s business processes.
• Adopt a product management approach to deliver valuable improvements often, continuously improve and meet stakeholder needs.
• Build models and conduct analyses to understand business processes, the impact of changes to customer experience and aiding critical business decisions.
• Build tools and processes supporting the activation of claims and operational analytics within IAG.
• Provide guidance, peer review approaches and completed work for the analysts, senior analysts and data scientists in the team; as well as contribute to communities of practice.

Skills & Experience

• 5 –7 years’ experience in data science/ customer analytics
• Demonstrated ability to use analytical tools and techniques to solve complex business problems and evaluate performance
• Demonstrated ability to synthesise data and information into actionable business decisioning
• Advanced understanding of statistical modelling and machine learning techniques
• Advanced knowledge of analytical tools such as R and Python
• Excellent stakeholder management skills and ability to build collaborative working relationships
• Tertiary qualifications in Business, Economics, Statistics / Analytics, Finance or related field

Ready for anything? Let’s talk.

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours. We encourage applications from all backgrounds and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. If we can provide support with access requirements, alternative work arrangements please advise us via your application.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.