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Data Scientist – Customer Analytics (m/f/d)
  • Python
  • SQL
  • Machine Learning
  • Excel
  • Data Visualization
  • Modeling
150 days ago

Our Digital team is innovating how we understand our patients and their needs. Working cross functionally we are inventing new ways of communicating, measuring and interacting with our customers and patients through digital channels and technologies.

The healthcare sector is undergoing a digital shift challenging the status quo. Data & analytics are becoming a key enabler of business decisions. Our Company is expanding its analytics capabilities to address this transformation. For our team in Haar by Munich we are looking for additional Data Scientists - Customer Analytics (m/f/d) who bring their mindset, skillset and love for data in helping the business to better understand our customers and their needs.

You will be part of the growing and open-minded Data Science team with fresh experience from other industries. Drive the data & analytics knowledge with your advanced analytics expertise and influence business decisions by extracting insights from data!

We are looking for Data Scientists – Customer Analytics (m/f/d) starting full-time as soon as possible.


  • Identify optimal customer engagement sequence and next best action
  • Develop promotion response models
  • Optimize marketing and sales force investments
  • Define data-driven customer profiling
  • Create dashboards to visualize key insights
  • Pro-actively mine data to identify business questions that haven’t been asked yet
  • Lead projects with internal and global teams as well as external consultants
  • Convey complex analytics concepts to colleagues as well as senior executives
  • Identify and maintain external relationships with data science thought leaders to stay up-to-date and think out-of-the-box on this constantly evolving field


  • Academic degree in a quantitative science field (Mathematics, Computer Science, Engineering, Chemistry, Physics, or another related field)
  • Work experience with statistical and machine learning techniques and algorithms, such as k-NN, Naïve Bayes, SVM, Decision Trees, and Random Forests
  • Expertise with Python & R and the corresponding advanced analytics & plot libraries
  • Knowledge of modeling pipelines & tools such as Kedro
  • Strong SQL expertise
  • Excel know-how
  • Proficiency with data visualization applications such as Qlik and Spotfire
  • Good written and oral German and English communication skills
  • Effective listening skills to translate a business problem into an analytical solution

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Who we are …

Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.




Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:




VISA Sponsorship:


Travel Requirements:

No Travel Required

Flexible Work Arrangements:


Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID:R47162

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