Product Data Analyst

Location: Conshohocken, PA 19428

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Company Description

Who is Jornaya?

At Jornaya, we believe in using innovative technology and data that empowers companies to connect with their customers and prospects at the right time and in the most meaningful way. We take pride in helping our customers understand and apply our solutions and data to improve their digital marketing strategies in new and creative ways. When our customers win, we win.

We are proud to be a part of the Verisk family of companies!

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do.

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the fifth consecutive year. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.

Job Description

We are looking for a Product Data Analyst to join our Data Science organization and help maximize the value our customers get from our products. As part of our Product Analytics team, you will use cutting-edge analytics tools and your data programming, querying and visualization expertise to develop data insights, monitor and support customer usage, discover consumer shopping trends, and build predictive models. You’ll work with product owners, customer success managers, sales managers, data scientists and support specialists in order to develop an expert understanding of Jornaya’s product portfolio and quantify the value delivered to our customers.

About the Day to Day Responsibilities

  • Use analytical expertise and business acumen to independently design compelling analytics
  • Wrangle and curate large data sets and do in-depth analysis for pre-sales, customer success, customer support, business intelligence dashboards and thought leadership
  • Support product implementations by performing historical analyses leveraging Jornaya’s network data and internal datasets, as well as customer-provided funnel conversion outcomes
  • Quantify product adoption ROI for target use cases such as customer acquisition, retargeting and retention
  • Build predictive models to support strategic lead purchase and routing decisions
  • Partner with product owners, customer success managers and support specialists to identify strategic business metrics and actionable insights for customers
  • Access and query data in AWS cloud services such as Redshift, S3, and Athena

  • 2-4 years of experience designing and executing strategic analytics in a customer-focused role
  • Quantitative skill set that includes formal training in applied mathematics, statistics and/or data programming
  • Proficiency with SQL and R or Python as tools for data programming, analysis and visualization
  • Adept at understanding business problems and designing analytical solutions that compel customers and prospects to take action
  • Experience querying, wrangling and extracting data from heterogeneous sources, large databases and in various data formats
  • Experience with statistical methods and predictive models for the purpose of designing statistical tests and evaluating model performance
  • Ability to concisely, accurately, and meaningfully communicate data insights to both technical and non-technical audiences
  • Enthusiasm for working collaboratively and iteratively with stakeholders across the business
  • Ability to solve problems analytically and creatively

Nice to Have

  • 1-2 years of experience in a role analyzing online consumer behavior
  • Experience with data visualization tools such as Tableau
  • Experience with AWS web services (e.g., Redshift, Athena, S3)
  • Experience with building and monitoring predictive models


Additional Information

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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