Reliability Data Analyst

Job description

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70,000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

Job Title & Purpose

Job Title

Fleet Support Centre Business Analyst / BI specialist

Purpose of the Job

Analyse big Data in the Alstom HealthHub for the Fleet Support Center. Create visibility reports & dashboards for internal and external use, to increase the performance of rolling stock.

Position in the Organisation

Organisation Structure

IIs part of Fleet Support Center

Organisational Reporting

Direct reporting to the Fleet Support Center manager.

Network & Links

Customer Maintenance Team
Fleet Support Center System Engineer
Fleet Support Center team lead & manager
Data analysts Alstom infrastructure team
Data / business analysts of other Fleet Support Centers
System Engineering
Commissioning & Warranty
Data analysts



To create and maintain dashboards, and front-end configuring with a BI tool

To report regularly and accurately on the performance of the fleet, for internal use, and to report to the customer.

Visualize remote diagnostic data, system downloads and depot reports for service failures and analyse data in order to:

identify any failure trends/anomalies and inform Engineering/Reliability Teams of possible improvements

identify any minor failures that may require preventative maintenance

provide detailed reports of system performance

Visualize data, find new relationships and patterns in order to;

Create predictive maintenance models

Improve asset life-cycle

Increase vehicle availability

To provide the System, Maintenance development and Reliability engineers with specific analyses

Participate to critical task-force dedicated to troubleshooting if necessary

To highlight any anomalies in system performance or component failures as present in the data

To assist in providing training on the company’s data reporting tools.

Assist the data warehouse activities related to the Fleet Support Center

Through his activities, contributes to standardization by reusing existing solutions or by implementing reusable solutions

Contributes to continuous improvement (Return of Experience, processes)

Candidate Requirements

Educational Requirements

A bachelor or academic degree in:
Data science management, or

Big data business analyst, or


Desired Knowledge / Experience

At least 3 years of experience in a professional environment

Hands on experience with the set-up of dashboards and configuration of front ends

Experience in business intelligence or business analytics

Behavioural Skills / Competencies

Customer centric – is able to translate customer demand to a solid and convincing business proposition, where data is the basis of the solution.

Proactive – Willingness to think outside the box to develop new and improved methodology whilst maintaining quality standards.

Influencing, Negotiating and Communicating – Produces well-reasoned data driven arguments that are presented with conviction to achieve desired outcome. Can communicate effectively with staff at all levels within the organisation.

Flexibility & Adaptability – Has the ability to evaluate alternative ways of achieving objectives.

Process orientated – Will work methodically to an agreed process to ensure quality of information is consistently good.

Be approachable and willing help other in often frustrating circumstances

Able to communicate, written and verbal, in Dutch and English

Able to operate in multi-disciplinary project-team

Technical Skills & Competencies

Technical Knowledge / Experience

Experience with data warehouses

Advanced experience with BI tools like Qlik, PowerBI, Tableau or equivalent

Previous experience with data analysis duties

Advanced skills in Excel

Core Skills

Detail conscious. Thorough, analytical and meticulous mind-set. Has the ability to consistently produce accurate, factual and detailed information

Planning and Organisation skills. Plans to meet department objectives


Experience with R-Studio

Knowledge of the railway and ideally of maintenance environments would be an advantage

Terms & Conditions

Job Location

NL – Ridderkerk

We believe that a diverse and inclusive workforce is a lever to running a sustainable and successful business. We are dedicated to creating an inclusive environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.

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