Job description

Support your community. Advance your career. Fulfill your purpose

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What we offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our Crisis Support Workers balance their professional and home life. Our shift schedule equates to about 10 months of work out of the year, giving you the flexibility to pursue your personal interests. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out:

  • 4 weeks accrued vacation
  • 18 days accrued personal days plus 2 flexible days each year
  • HOOPP (Pension Plan)
  • Ongoing professional development plus $250 annual funding for continuing education and certifications
  • $250 annual allowance to invest in achieving your personal wellness goals

Salary Range is $70,441.99 to $80,847 annually

We are currently seeking a permanent full-time Data Analyst. The Data Analyst is responsible to analyze organizational data, produce reports, and generate insights to support evidence-informed decision making at CMHA Peel Dufferin to improve clinical outcomes.

This position is based out of 7700 Hurontario Rd, Brampton, ON.

CMHA Peel Dufferin has adapted to a hybrid working model including a mix of on-site and remote work. Staff are required to have onsite presence 2-3 times, or more if needed, to meet client and/or program needs.

What you will do

Data Analysis and Reporting

  • Plan, coordinate, evaluate and produce information and reports related to quality improvement initiatives, MSAA indicators and performance indicators, collaboratively with Corporate Services and Direct Service teams
  • Develop and produce reports using business intelligence tools that meet management, clinical, and operational needs
  • Lead data analysis processes, including data mapping, cleaning and statistical analysis
  • Collect, maintain, evaluate and improve data to support improvement and innovation across the organization
  • Create a system for community, client, and staff data collection
  • Coordinate all aspects of the implementation of quality and experience data collection and analysis
  • Improve outputs from Client Information System software to better support organizational needs
  • Support the development of evaluation questions and data collection processes
  • Identify, develop and implement tools and tracking systems to support consistent and effective measurement of outcomes and impacts, and quality measures
  • Develop and provide data collection and evaluation training
  • Lead qualitative data analysis and analyze results
  • Develop and deliver reporting to meet funder requirements
  • Support the informational needs of the Board, Senior Management, staff, and funders
  • Coordinate all aspects of evaluation reporting including data visualization/infographics and descriptive presentation of data

Quality Improvement

  • Provide best practice, data and evidence-based recommendations for Quality Improvement and Excellence in Quality Improvement Program (EQIP)
  • Supports the quality initiatives through the collection, compilation, analysis and dissemination of information
  • Engage in research to provide best practice, evidence-based data collection, reporting and evaluation recommendations to the management and leadership team

Other Duties as Assigned

  • Coordinate, attend, participate in team/staff meetings, and all-staff meetings as required
  • Participate in agency quality improvement activities, e.g. accreditation projects, Information Systems Support and Privacy and Security committees, special events, etc.
  • Participate in quality improvement activities at the team/program level
  • Participate in external committees as required
  • Undertake other duties as assigned from time to time

What you need to join our team

Education, Experience

  • Master’s degree in health informatics; evaluation; public health; science in health policy management and evaluation; epidemiology, or other related field
  • Minimum two years of experience with organizational performance measurement or evaluation
  • Minimum two years of experience working in public health, public policy, or a related field

Knowledge and Skills

  • Minimum three years’ program/services evaluation experience – report development, implementation, data collection and analysis, data and outcome reporting
  • High level of proficiency with quantitative data collection, cleaning, analysis and interpretation
  • Experience with relational databases (e.g., MySQL, PostgreSQL, etc.)
  • Experience with data visualization software (e.g., Power BI, Tableau, etc.)
  • Experience with open-source programming languages (R or Python)
  • Knowledge of SPSS, Excel and other data analysis software and tools
  • Knowledge of a wide range of evaluation approaches commonly used in the community health sector (e.g. participatory action research, developmental evaluation, mixed methods approaches)
  • Knowledge of validated measures related to clinical and strength-based outcomes and the young adult respondent
  • Understanding of theory of change and program logic model development
  • Proven experience with successful implementation of organizational and program evaluation frameworks
  • Demonstrated skills and commitment to engaging users in evaluation and research design and implementation
  • Knowledge and experience of ethical evaluation and research practices, including consent processes, personal health information data storage, ethical and confidentiality requirements
  • Demonstrated diversity and cultural competence; demonstrated understanding of the impact of oppression and social determinants of health
  • Experience with using Client Information Management Systems, Personal Health Record management and Health Information Custodian requirements; demonstrated ability to learn and use new software systems, and business process support platforms
  • Proof of administered full-series Health Canada approved COVID-19 vaccination prior to start date. If unable to be vaccinated for reasons relating to protected grounds under the Code, completed medical or religious exemption must be provided
  • Valid Canadian driver’s license and access to an insured automobile in good repair
  • A satisfactory Vulnerable Sector Screening (Police Check) report and an annual criminal records check (Police Check)

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career


CMHA Peel Dufferin is an Equal Opportunity Employer.

We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.

We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.

CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.

We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.

Please let the company know that you found this position on this Job Board as a way to support us, so we can keep posting cool jobs.