Line of Service
Internal Firm Services
IFS - Human Capital (HC)
Job Description & Summary
A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.
Our Systems, Reporting and Analysis, team manages all aspects of PwC’s Human Capital technology, inclusive of day to day support, implementation of new enhancements and applications, as well as identifying opportunities for improvement. We provide PwC leadership with targeted insights and metrics to improve workforce operations through the use of technology applications and standardisation.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Use feedback and reflection to develop self awareness, personal strengths and address development areas.
- Delegate to others to provide stretch opportunities, coaching them to deliver results.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Use a broad range of tools and techniques to extract insights from current industry or sector trends.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
Developing and implementing innovative solutions and reporting strategies, analytic dashboards, maintenance and implementation
Serve as a People data steward to ensure timely and accurate People data and security, produce reports needed for decision making, and help manage and drive People system related projects
Develop standard ad-hoc HC reports for compliance requirements.
Assist functional HC leaders with data and reporting for periodic & annual processes as needed.
Develop and maintain the entire reporting process, implementing HC metrics & dashboards to automate reporting
Design and implement a control framework to maintain the accuracy, timeliness, and completeness of HC data.
Collaborate with multiple teams to provide data metrics to allow insightful data-driven business decisions, and properly design new initiatives to support the growth of the organization.
Contribute towards improving existing people reporting and data management practises that will ensure efficient and coherent people reporting
Conduct data quality assessments in order to measure effectiveness of existing HC systems and processes
Assist with improving the overall health of people data by contributing towards data improvement/enablement initiatives
Act as a champion for people data and ensure that data is well understood and used appropriately
Help users with the creation and interpretation of HC reports and educate internal teams on the application and benefits of HC reporting tools
Monitor key organisational trends by analysing dashboards and reports
Generate reports and communicate derived insights to senior team members
Identify gaps in HC processes / reporting. Liaise with appropriate team members to implement automation and optimisation solutions and improvements
Transform raw data into actionable business insights
Focus on driving HC efficiency across Africa
Key Competencies and Attributes
Knowledge, skills and abilities
Strong attention to detail and accuracy
Sound knowledge of HC processes
Be self-driven with strong ability to analyze and resolve complex problems
Experience in managing projects or multidimensional processes
Ability to interact effectively with people across all levels
Ability to work independently in a deadline driven environment
High energy level
Assertive & diplomatic
Sound interpersonal and communication skills
Process integrity in handling confidential and sensitive organizational information
Ability to deal with multiple projects
Enthusiastic and proactive
Passion for developing others, sharing knowledge and ideas
Qualification & Experience
Bachelor’s degree required
Knowledge HC technology and digital trends
Proven knowledge and experience in SQL, databases and BI tools
Experience with software like Excel, Power BI, Alteryx
At least 2-3 years of experience as data /reporting analyst with SQL querying proficiency
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Desired Languages (If blank, desired languages not specified)
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
May 6, 2022