We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.
Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.
Are you a forward thinker too? Then join us now!
This is a unique opportunity to own and manage Smart Europe’s ‘Customer Engagement Mobility’ dashboards and reporting. As a Senior Data Analyst within the Customer Engagement team, you’ll work with various internal and external systems to collect, record, analyse and visualise data for better decision making and companywide improvements.
We’re looking for an experienced Data Analyst based who is passionate about Customer Experience and Customer Engagement. The successful candidate will play a key role in creating dashboards via PowerBI that ensure complete transparency on all KPIs and SLAs and Customer-facing processes.
What you bring along:
We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.
We're creating a culture where personal and professional growth are as important as business growth. Together with us, you'll build a diverse and inclusive environment where you feel you belong.
We empower you to have ownership over work that directly impacts business. Together with us, you move fast and learn even faster; we emphasize on people and diversity. Due to our really diverse team, we expressly welcome applications from people with disabilities.